The contact page shelters various topics such as customer and technical support, estimation, terms and pricing, technical pre-sales, marketing, and media inquiries. Every department maintains different email IDs.
You must claim the warranty by reporting defects in writing via email or to the physical address of the office during the guarantee period. You are not supposed to take more time to inform them from the date the defects are discovered.
Customers possess legal entitlements according to the legislation of England and Wales concerning the buying and selling of goods, and these legal rights will remain unaffected by this warranty.
The guarantee for this product is provided by Geberit Sales Ltd and is applicable to Geberit products bought within the United Kingdom.
As a result of thorough product testing, Geberit provides a 25-year availability guarantee for all operational components within Geberit concealed cisterns and flush plates.
Hand over the warranty claiming job to our warranty valet customer support team members when you find it is too difficult. They are well-trained and have sound knowledge in that field.
During the warranty process, Geberit may provide you with one of the following solutions: either a warranty replacement or warranty service. The warranty period varies depending on the product.
2-year guarantee on Electronic flushing controls, Fittings, and Electrical components
10-year guarantee on HDPE pipes and fitting, Pluvia, Mepla Pipes and fitting, Mapress, ceramics, Acrylic bathtubs, and Shower trays
Geberit House, Edgehill Drive,
Warwick-CV34 6NH,
United Kingdom.
Geberit ensures that all products are devoid of material defects in design, material, and workmanship. Geberit will, at its discretion, either repair or replace any defective products or provide a full refund for them during the warranty period.
In the event that any product fails to meet the guarantee standards, Geberit will not be held liable under the following circumstances: if the defect occurs due to the customer's failure to adhere to Geberit's oral or written instructions regarding the storage, installation, commissioning, use, and maintenance of the products, or if such instructions are not provided, failure to follow good trade practices in the same regard. Additionally, if the defect arises because Geberit followed any drawings, designs, or specifications provided by the customer, or if the customer alters or repairs the products without Geberit's written consent, Geberit will not be responsible. Furthermore, Geberit will not be liable if the defect arises from normal wear and tear, intentional damage, negligence, or unusual storage or working conditions.
Our claim assistance covers all Geberit products, including:
| Product name |
|---|
| Urinal Systems |
| Bathtubs |
| Flush Plates |
| Washbasin Taps |
| Fill and Flush Valves |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Geberit logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Geberit.