Warranty registration must be completed by the original purchaser who received the products in Australia and adaptable appliances. The warranty service is not available for appliances imported from other markets.
Your name, address, place, date of purchase, model name, and number, serial number, mobile number, and email address need to be filled up in the registration form. You should contact Laurastar prior to buying second-hand appliances.
Not many details, as you provided during the registration, are required to be filled out in the form for service and repair requests. For 10 years, Laurastar will take care of the maintenance of your product. No partial repair is done by them.
The quality of the service is upheld for six months, meaning your product will function without any problems from the date the service is completed. You should not ask them for technical support in case you decide to repair the appliances with your own effort.
Laurastar provides you with a 28-day notice period to inform them about the return of the products in writing. The return of the products should be done in the original packaging with all original accessories.
The return of non-faulty products and products returned due to a change of mind should be initiated within 28 days. They will deduct a 15% restocking fee for these kinds of returns. You must pay for freight and insurance charges.
The products used without following the instructions that came with the appliances are not permitted to be returned.
6-month repair warranty for commercial use
2-year repair warranty for residential use
Unit 2, 122 Whitehorse Road (Cnr of Queen St),
Blackburn, VIC-3130,
Australia.
Let Warranty Valet assist you in claiming Laurastar Stream Irons warranty hassle-free.
Laurastar assures that all products will be free from any defects in materials or workmanship. Defective products will be either replaced or repaired within the specified warranty period. This warranty applies to products purchased within the Australian territory.
The warranty will become invalid if any of the following incidents have transpired: misuse, neglect, or accidental damage to the appliance; repairs conducted or attempted by unauthorized service centers; failure to adhere to the instructions outlined in the manual; usage of unsuitable water, failure to rinse the boiler as instructed, or leaving the protective soleplate on continuously.
Our claim assistance covers all Laurastar Stream Irons products, including:
| Product name |
|---|
| Ironing Systems |
| Steam Stations |
| Hangers |
| Lift Silicone Mats |
| Jeanette |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Laurastar Stream Irons logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Laurastar Stream Irons.