No registration procedure for the product is followed by Laser Electronics. You don't have to worry about this, as customer service is there to have your back. Telephone and email are convenient ways to contact them.
You can also track your order using the order number. The model number has been provided on both the product package and the product.
Four precious steps have to be followed for the warranty claim process. Your warranty claim is processed only if you furnish the date of purchase. if there's uncertainty about the date of purchase, the company will evaluate the product based on its manufacturing date, current condition, and specific defect.
The analysis of your product's fault and the process for refund or replacement is conducted at the place of purchase. The Laser electronics must be contacted when they are not available.
They may take 48 hours to issue the Return Authorisation Number after you provide the defective product with all attachments and a copy of your receipt. The return cost for delivery is their responsibility.
Upon receiving your defective product for evaluation, they will either provide you with a replacement unit or communicate their assessment to inform you of the outcome. Typically, you can expect a response within 10 business days in most instances.
During the warranty process, Laser Electronics may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Laser Electronics, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Laser assures that your new product will be free from defects in materials and workmanship for a specified period from the date of purchase, as long as the product is used in accordance with the provided recommendations or instructions. This warranty is an additional benefit to the rights granted under the Australian Consumer Law and other legal rights and remedies applicable to consumers concerning the goods or services covered by the warranty. Laser, through its network of retailers and resellers, will offer you the option of a refund, repair, or exchange (if feasible) for the product in case it develops defects within the specified warranty period.
12-month warranty for most of the products
The warranty becomes void if the defect is caused by modification, accidents, improper use, abuse, regular wear and tear, neglect, or inadequate storage. Opening the casing of the electric scooter will render the warranty null and void.
Since its establishment in 1987, LASER Australia has successfully competed with multinational brands that have come and gone. They have consistently stood as a dependable and trusted brand for both Australian consumers and their retail partners. Their unwavering focus has been on providing high-quality and affordable technology. In 2022, they proudly marked their 35th anniversary of delivering cost-effective innovation across a diverse and expanding range. Currently, LASER sells over one million products annually in Australia, spanning across more than 20 different product categories. From Smart Home to Gaming, Fitness, pet technology, e-mobility, and beyond, LASER remains committed to offering user-friendly, reliable, and value-for-money options.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Laser Electronics logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Laser Electronics.