Currently, Lakeland does not have a product registration process. If you have any inquiries, reaching out to customer support is sufficient, as they have comprehensively addressed all relevant topics, available in the FAQs section.
You may have to wait for five days for the customer service team to be answerable to your queries. If you want them to respond to you quickly contact them through the phone or web chat.
Creating an account will enable you to receive a discount when your next online order is worth £30.
You currently have the provided warranty period as a time limit to return your appliances to the manufacturer for a refund or replacement. The appliances can be returned when you find that they fail to meet your expectations and do not bring you satisfaction.
Visiting the stores near your location for the return is the most effective and convenient way. You must provide your purchase receipt or order confirmation email on the spot.
You should inform the store before visiting for the products that are going to be exchanged. It will help them check the availability of the appliances.
Consumers do not have to pay any cost when deciding to return products to the store or when choosing the delivery courier service themselves.
Lakeland will never track your return or cover your delivery and postage fees if you send back the products via an alternative courier or Royal Mail.
During the warranty process, Lakeland may provide you with one of the following solutions: either a warranty replacement or warranty service during the 3-year warranty period.
3-year guarantee on all products
Alexandra Buildings,
Windermere-LA23 1BQ,
United Kingdom.
If you are having trouble contacting Lakeland, submit a claim here.
The guarantee covers products identified as defective due to substandard workmanship or materials within the specified warranty period. Lakeland will, at its discretion and within the confines of the warranty terms, either repair or replace the item free of charge.
The guarantee becomes void if the appliances are damaged as a result of abuse, misuse, alteration, or commercial usage. Normal wear and tear, as well as malfunctions arising from alterations, disassembly, or repair conducted by a service provider other than an authorized service center, also render the guarantee invalid. Incidents such as accidents, damage during shipment, or any usage beyond normal household activities are excluded. Lakeland does not take responsibility for incidental or consequential damages.
Our claim assistance covers all Lakeland products, including:
| Product name |
|---|
| Cookware |
| Laundry Baskets |
| Wash Bags |
| Toasters |
| Pressure Cookers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Lakeland logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Lakeland.