Each department at Gainsborough , including enquiries, orders, warranty, and after-sales, has separate email IDs. However, the warranty and after-sales departments share identical email IDs.
You can contact the customer service and sales team for product selection, aftersales care, and warranty claim questions either by phone, email, or using the provided form below. They will greet you with a warm smile.
In the form, you ought to provide your name, email, phone number, the preferred method of contact, the type of enquiry, and the message that you want to convey, which can be entered in the message box.
Visit the map to locate your nearby distributor or explore the builder's showroom. Obtain details such as opening hours, contact information, and addresses to request a quote and initiate an order for your Gainsborough hardware.
If you want your product-related issues to be resolved instantly, simply check the FAQs section where you will find answers to many of your queries.
Allegion will repair or replace any products deemed defective by their technicians, as long as the products are returned to Allegion with prepaid freight.
1,2 or 3-year warranty on electricals
2,5 or 10-year warranty on tarnish
2,5,7 or 10-year warranty on mechanicals
For further info, Kindly Get in touch with Gainsborough via this email.
[email protected]31-33 Alfred Street,
Blackburn, VIC-3130,
Australia.
If you are having trouble contacting Gainsborough, submit a claim here.
Gainsborough provides an assurance to repair or replace this product, demonstrating any signs of defects, throughout the entire lifetime warranty period starting from the verified date of purchase.
The guarantee does not cover labor costs, personal losses, death, injury, or any form of economic, consequential, or property damage. Additionally, it does not encompass normal wear and tear.
Our claim assistance covers all Gainsborough products, including:
| Product name |
|---|
| Levers |
| Knobs |
| Electronic Locks |
| Mortice Locks |
| Deadbolts |
| Latches |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Gainsborough logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Gainsborough.