Step 1:

  • Each department at Gainsborough , including enquiries, orders, warranty, and after-sales, has separate email IDs. However, the warranty and after-sales departments share identical email IDs.

  • You can contact the customer service and sales team for product selection, aftersales care, and warranty claim questions either by phone, email, or using the provided form below. They will greet you with a warm smile.

Step 2:

  • In the form, you ought to provide your name, email, phone number, the preferred method of contact, the type of enquiry, and the message that you want to convey, which can be entered in the message box.

  • Visit the map to locate your nearby distributor or explore the builder's showroom. Obtain details such as opening hours, contact information, and addresses to request a quote and initiate an order for your Gainsborough hardware.

Step 3:

  • If you want your product-related issues to be resolved instantly, simply check the FAQs section where you will find answers to many of your queries.

  • Allegion will repair or replace any products deemed defective by their technicians, as long as the products are returned to Allegion with prepaid freight.

Gainsborough Warranty Period:

  • 1,2 or 3-year warranty on electricals

  • 2,5 or 10-year warranty on tarnish

  • 2,5,7 or 10-year warranty on mechanicals

Gainsborough Contact Information:

Email Support

[email protected]

Phone Number

+61 1800 098 094

Mon-Sun: 8am - 5:30pm (AEDT)

Contact Address

31-33 Alfred Street,
Blackburn, VIC-3130,
Australia.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Gainsborough warranty hassle-free.

What is covered under the Gainsborough Warranty?

Gainsborough provides an assurance to repair or replace this product, demonstrating any signs of defects, throughout the entire lifetime warranty period starting from the verified date of purchase.

What is NOT covered under the Gainsborough Warranty?

The guarantee does not cover labor costs, personal losses, death, injury, or any form of economic, consequential, or property damage. Additionally, it does not encompass normal wear and tear.

Products of Gainsborough:

Our claim assistance covers all Gainsborough products, including:

Product name
Levers
Knobs
Electronic Locks
Mortice Locks
Deadbolts
Latches

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Gainsborough logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Gainsborough.