3 Simple Steps for La-Z-Boy Warranty Claim

Step 1:

• Considering your valuable time, La-Z-Boy never wants you to spend too much time registering your products because when you buy the products, they are automatically registered. 

• Covered accidents, when applicable, will be serviced on time according to the warranty.

• The main pathway is the customer care center, which has been divided into numerous paths that lead you to many topics.

• The topics are listed as follows: FAQs, product manuals, parts, warranty claims, policies, and additional information.
  

• The authorized dealer who sold the products to you ought to be contacted for the warranty claim.

• If you are not able to find them, reach out to another authorized dealer, having proof of purchase in your hand. 
  

Step 2:

• Products such as outdoor furniture, office furniture, and pet beds have a 30-day time period to be returned with the exception of residential upholstered furniture and mattresses which have 3 days and 100 days respectively.

• All return time period starts from the date the product is received by you. You must return the items in new condition.

• Other than pet beds and mattresses, you need to incur a restocking fee of up to 30% for returned or exchanged merchandise for the rest of the products. 
  

Step 3:

• Whether it is about general or online order inquiries, or contacting the La-Z-Boy office regarding outdoor furniture, filling out the form is essential. 

• The form includes essential details such as your full name, complete address including city, email address, phone number, and any other relevant additional information.

• During the warranty process, La-Z-Boy may provide you with one of the following solutions: either a warranty replacement or warranty service. The warranty period varies depending on the product.

La-Z-Boy Warranty Period:

• 10-year limited warranty on the mattress