3 Simple Steps for La-Z-Boy Warranty Claim:

Step 1:

  • Considering your valuable time, La-Z-Boy never wants you to spend too much time registering your products because when you buy the products, they are automatically registered. Covered accidents, when applicable, will be serviced on time according to the warranty.

  • The main pathway is the customer care center, which has been divided into numerous paths that lead you to many topics. The topics are listed as follows: FAQs, product manuals, parts, warranty, policies, and additional information.

  • The authorized dealer who sold the products to you ought to be contacted for the warranty claim. If you are not able to find them, reach out to another authorized dealer, having proof of purchase in your hand. When no further action is taken, you can directly write your concerns to the office address.

Step 2:

  • Products such as outdoor furniture, office furniture, and pet beds have a 30-day time period to be returned with the exception of residential upholstered furniture and mattresses which have 3 days and 100 days respectively. All return time period starts from the date the product is received by you.

  • Other than pet beds and mattresses, you need to incur a restocking fee of up to 30% for returned or exchanged merchandise for the rest of the products. You must return the items in new condition.

Step 3:

  • Whether it is about general or online order inquiries, or contacting the La-Z-Boy office regarding outdoor furniture, filling out the form is essential. Their team will take care of your problems promptly.

  • The form includes essential details such as your full name, complete address including city, email address, phone number, and any other relevant additional information you may need to provide.

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Phone Number


Place a call to get more support for warranty claim

Contact Address

One La-Z-Boy Drive,
Monroe, MI-48162,

What is covered under the La-Z-Boy Warranty?

All warranties cover manufacturing and material defects occurring under standard residential use. They are applicable solely to the original purchaser from authorized dealers. Warranties entail repair, replacement, or substitution only, at the sole discretion of La-Z-Boy.

  • 10-year limited warranty on the mattress

What is NOT covered under the La-Z-Boy Warranty?

Warranties become invalid if there is evidence of excessive soiling, improper cleaning or treatment, abuse, or abnormal usage contrary to the advisories or instructions provided. Additionally, warranties do not extend to products utilized for rental, business, commercial, institutional, or other non-residential purposes.

About La-Z-Boy

La-Z-Boy Incorporated stands as a prominent global manufacturer of residential furniture, offering furniture solutions for every room in the household. The company's branded distribution network focuses on promoting La-Z-Boy Incorporated products and brands. It comprises around 350 standalone La-Z-Boy Furniture Galleries stores and roughly 530 independent Comfort Studio locations, alongside in-store gallery programs for the company's Kincaid and England operating units. La-Z-Boy prioritizes the creation of products that adhere to or surpass industry standards for quality and safety.

Products of La-Z-Boy

Chairs Beds Dressers Lamps Benches Mirrors Pet Beds Dining Tables

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of La-Z-Boy logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of La-Z-Boy.