3 Simple Steps for BoConcept Warranty Claim:

Step 1:

  • Registration, also known as "My Account," will bring you a lot of benefits, such as quick checkouts, checking order history, and receiving news and exclusive offers, so please create an account as soon as possible.

  • Getting in touch with the local store that is nearest to your location is a fine option to make a return or exchange. You should contact the local store when the products fail to exceed your expectations.

Step 2:

  • The purchase location must be visited to start the warranty claim within the warranty period, without delaying once defects in the products are discovered. You will be asked to provide documents that should contain details of the location and date of the purchase or delivery.

  • Maybe they will ask you to show photos of the defects or their equivalents, or the products may have to be returned to the manufacturer for investigation.

Step 3:

  • The contact form is filled out with details related to your name, phone number, email, city, preferred store, message, zip code, and with an attachment of a file at the bottom of the form.

  • Your nearest store serves as your primary service point, ready to assist you with claims, product inquiries, availability, delivery, pricing, and additional support.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Place a call to get more support for warranty claim

Contact Address

142 Lefante Way,
Bayonne, NJ-07002,

What is covered under the BoConcept Warranty?

The warranty encompasses material and workmanship defects across their entire collection, guaranteeing the correction of any defects or replacement of the product within the warranty duration. It applies to products acquired after January 1, 2022, and remains valid for five years from the purchase date at a BoConcept store or from the delivery date provided by BoConcept.

  • 5-year warranty

What is NOT covered under the BoConcept Warranty?

The warranty excludes general wear and tear, cut marks, scratches, or other damages resulting from improper use, accidents, impacts, or external harm, as well as discoloration due to mishandling or improper usage. It also does not cover damage or discoloration resulting from inadequate or incorrect care/maintenance, as per BoConcept care instructions. Additionally, products that have been improperly stored, mounted, or utilized, as well as those that have been misused or altered, are not covered. Exposure to extreme temperature fluctuations, direct sunlight, or unsuitable environments such as outdoors or damp areas like bathrooms voids the warranty as well.

About BoConcept

Founded in Denmark in 1952, BoConcept has evolved into a distinguished retail lifestyle brand, boasting nearly three hundred stores across more than sixty countries. Specializing in contemporary furniture, accessories, and lighting for various living environments including living rooms, dining areas, bedrooms, home offices, and outdoor spaces, they offer comprehensive in-home or in-store interior design services to assist customers in creating their ideal home environment. BoConcept simplifies the home restyling process by providing its own extensive design service. All consultants are employed in-house and exclusively serve BoConcept, ensuring personalized attention to each customer's unique requirements and lifestyle.

Products of BoConcept

Sofas Chairs Armchairs Tables Beds Lamps

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BoConcept logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BoConcept.