Personal and purchase information and a copy of the receipt are needed to complete the product registration. Here, you can look at the mandatory fields to be provided for both categories.
Your name, email, city, state or province, Zip Code or Postal Code, country, purchase date, authorized dealer's Zip or Postal code, name and city, and frame or SKU number for the first product have to be submitted. Uploading a copy of the receipt is your preference.
Without looking further for anyone except the retailer or designer who is to be contacted for the warranty claim process as they are responsible for that. The warranty claim will not be processed unless you submit photos and the original purchase invoice in front of them.
The company reserves the right to inspect the product and will determine, based on its sole discretion, whether it falls within the scope of this limited warranty. If deemed eligible, the company will proceed to either repair the defective product or offer a suitable replacement.
Certain states may not impose restrictions on the duration of an implied warranty, the exclusion or limitation of incidental or consequential damages, or provide other distinct legal rights, thus the aforementioned limitation might not be applicable to you.
The problems which have been faced by you for a while will be rectified by the customer support team. They won't let you put much effort into contacting them, just filling up the form is enough.
3-year limited warranty on Casegoods, Upholstered Beds, and Outdoor Furniture
1839 Morganton Blvd,
Lenoir, NC-28645,
USA.
Let Warranty Valet assist you in claiming Bernhardt Furniture warranty hassle-free.
The Bernhardt Furniture Company ensures that its products are free from defects in material and workmanship during normal use and service for a specified period starting from the date of the initial shipment to a dealer authorized by the company. This warranty applies solely to the original purchaser of the product for normal residential use only. It is valid only when you purchase a product from an authorized dealer of the company and must be activated through the dealer from whom the product was bought.
The warranty excludes damage caused by regular wear and tear, negligence, abuse, or misuse, as well as inadequate or improper maintenance, cleaning, or care. It also does not cover damage from exposure to sunlight, chemicals, or other liquids, as well as damage caused by pets or usage inconsistent with the product's intended purpose. Commercial usage, such as rental, business, institutional, or any non-residential use, transportation, delivery, or usage contrary to operating instructions, is also not covered by the warranty. The warranty becomes void if the dealer or consumer makes any modifications to the product or uses non-Bernhardt parts.
Our claim assistance covers all Bernhardt Furniture products, including:
| Product name |
|---|
| Desks |
| Chairs |
| Beds |
| Mirrors |
| Dining Tables |
| Accent Pillows |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bernhardt Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bernhardt Furniture.