Personal and purchase information and a copy of the receipt are needed to complete the product registration. Here, you can look at the mandatory fields to be provided for both categories.
Your name, email, city, state or province, Zip Code or Postal Code, country, purchase date, authorized dealer's Zip or Postal code, name and city, and frame or SKU number for the first product have to be submitted. Uploading a copy of the receipt is your preference.
Without looking further for anyone except the retailer or designer who is to be contacted for the warranty claim process as they are responsible for that. The warranty claim will not be processed unless you submit photos and the original purchase invoice in front of them.
The company reserves the right to inspect the product and will determine, based on its sole discretion, whether it falls within the scope of this limited warranty. If deemed eligible, the company will proceed to either repair the defective product or offer a suitable replacement.
Certain states may not impose restrictions on the duration of an implied warranty, the exclusion or limitation of incidental or consequential damages, or provide other distinct legal rights, thus the aforementioned limitation might not be applicable to you.
The problems which have been faced by you for a while will be rectified by the customer support team. They won't let you put much effort into contacting them, just filling up the form is enough.
During the warranty process, Bernhardt Furniture may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
1839 Morganton Blvd,
Lenoir, NC-28645,
USA.
If you have trouble contacting Bernhardt Furniture, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The Bernhardt Furniture Company ensures that its products are free from defects in material and workmanship during normal use and service for a specified period starting from the date of the initial shipment to a dealer authorized by the company. This warranty applies solely to the original purchaser of the product for normal residential use only. It is valid only when you purchase a product from an authorized dealer of the company and must be activated through the dealer from whom the product was bought.
3-year limited warranty on Casegoods, Upholstered Beds, and Outdoor Furniture
The warranty excludes damage caused by regular wear and tear, negligence, abuse, or misuse, as well as inadequate or improper maintenance, cleaning, or care. It also does not cover damage from exposure to sunlight, chemicals, or other liquids, as well as damage caused by pets or usage inconsistent with the product's intended purpose. Commercial usage, such as rental, business, institutional, or any non-residential use, transportation, delivery, or usage contrary to operating instructions, is also not covered by the warranty. The warranty becomes void if the dealer or consumer makes any modifications to the product or uses non-Bernhardt parts.
With a legacy spanning 134 years, Bernhardt stands as a leader in the furniture industry and a global entity deeply dedicated to its workforce, local communities, and the broader world. Based in Lenoir, NC, Bernhardt represents a prestigious heritage brand renowned for its iconic furniture designs. Established in 1889 by John Mathias Bernhardt, the company's journey commenced over a century ago. Across generations, skilled artisans and employees have shared their expertise, creativity, and craftsmanship, shaping the foundation of the company. Today, Bernhardt upholds this tradition with an unwavering commitment to innovative design.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bernhardt Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bernhardt Furniture.