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3 Simple Steps for KYT Warranty Claim
Step 1:
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Locate the production date and unique identifiers on the helmet, as the warranty remains valid for strictly reserved for the original buyer.
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Keep a digital or physical copy of your original sales receipt or proof of purchase, because the warranty is activated upon the completion and delivery of your order and the receipt is mandatory to validate the claim with an authorized dealer.
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Ensure your helmet is free from any unauthorized technical modifications such as third-party painting, glue, or the installation of non-factory Bluetooth systems, as these alterations will immediately void your coverage.
Step 2:
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Perform a thorough inspection of the helmet to identify any defects in raw materials or workmanship, and prepare a detailed description of the problem to inform the technical team of the specific failure.
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Verify that the issue is not related to normal aging of the fabric or internal quilting, nor to cracks caused by the use of damaging chemical products or alcohol-based spirits, as these are considered maintenance or mishandling issues.
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Rule out subjective comfort factors such as size, aerodynamics, or wind noise, as the factory service is focused exclusively on manufacturing faults rather than personal fit preferences.
Step 3:
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Present your helmet along with the proof of purchase to the authorized dealer where the product was originally bought to initiate the formal warranty evaluation process.
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Provide your full contact details, including your name, surname, address, and telephone number, so the service team can track your case and notify you once the assessment is complete.
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Coordinate with the technical team for the resolution; if a defect is confirmed and the product is within the coverage window, KYT Americas will settle the costs for all necessary repair work to restore the helmet to factory standards.
KYT Warranty Period:
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KYT Americas offers a 3 year limited warranty from the date of purchase for the original buyer against manufacturing defects.
KYT Contact Information:
Contact Address
Boulder, Colorado
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming KYT warranty hassle-free.
Useful Links:
What is covered under the KYT Warranty?
These are covered in KYT's warranty policy
- Raw Material Quality: Protection against any inherent defects in the materials used to construct the helmet shell and internal components.
- Manufacturing Defects: Coverage for faults arising from the assembly or production process, provided the product has been used correctly.
- Authorized Repairs: Full settlement of labor and repair costs by the brand if the helmet is determined to have a valid, covered hardware problem.
- Factory Workmanship: Assurance that the final product meets the extreme safety standards developed by the KYT engineering team.
What is NOT covered under the KYT Warranty?
These are NOT covered in KYT's warranty policy
- Accidents & Mishandling: Damages resulting from crashes, drops, negligence, or any incorrect usage of the helmet are excluded from coverage.
- Technical Modifications: Any alterations made by the user or third parties, including the use of screws, adhesives, stickers, or unauthorized paint.
- Normal Wear & Aging: The natural degradation of internal fabrics and quilting over time, as well as surface scratches on the shell or visor.
- Environmental & Chemical Damage: Issues caused by incorrect storage (such as mold growth) or the use of harsh cleaning chemicals and spirits.
Products of KYT:
Our complete claim assistance covers all KYT products, including:
| Product name |
|---|
| Motorcycle Helmets |
| Full-face racing helmets |
| Sport helmets |
| Touring helmets |
| Modular (flip-up) helmets |
| Open-face / jet helmets |
| Off-road / motocross helmets |
| Street helmets |
| Racing Helmets |
| Track racing helmets |
| Lightweight performance helmets |
| Aerodynamic race helmets |
| FIM-homologated helmets |
| Off-Road & Adventure Helmets |
| Motocross helmets |
| Enduro helmets |
| Dual-sport helmets |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of KYT logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of KYT.