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When requesting warranty service, please have your proof of purchase and a detailed description of the issue ready. Shipping charges will be included for the first (1) year of the warranted replacement part or product.
This warranty provides you with certain legal entitlements, and you may also possess additional rights that differ depending on your state or province.
In the event of any reported defects within the warranty period, Kraus or its authorized dealer will either repair or replace the product with one of equal value, as determined by Kraus.
Kraus strongly recommends that all Kraus products be installed by fully licensed and insured trade professionals with experience in the installation of bathroom and/or kitchen fixtures.
Kindly be aware that certain states/provinces (including Quebec) may not permit the exclusion or limitation of special, incidental, or consequential damages. Therefore, the limitations and exclusions outlined below may not be applicable to you.
The customer service team offers exceptional service and effective support to meet the needs of the valued customers. Please do not hesitate to reach out to them via the provided phone numbers or by completing the contact form.
Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!
12 Harbor Park Drive Port,
Washington, NY-11050,
USA.
Kraus USA Plumbing, LLC (“Kraus”) provides this warranty exclusively to the original purchaser for personal household use of the accessories, purchased from an authorized Kraus dealer and installed in the original location. This warranty is not transferable. Kraus guarantees the structure and finish of the accessories to be defect-free in material and workmanship under normal usage for a particular period from the purchase date.
Lifetime limited warranty on Ceramic Bathroom Sink, Outdoor Rated Kitchen Sink, and Faucets
The warranty excludes products that were discontinued at the time of purchase or display products, regardless of whether they were bought from discount outlets, unauthorized dealers, or clearance sales. Additionally, it does not cover any complimentary gifts provided with the purchase. Furthermore, this warranty does not extend to damage resulting from neglect, misuse (including unintended applications), abuse, carelessness, accidents, hard water or mineral deposits, exposure to corrosive substances, improper maintenance, alteration of the product, or failure to adhere to care, cleaning, or installation instructions enclosed with the product.
Kraus embraces the transformative power of design to enhance people's lives, turning ordinary spaces into something extraordinary. They continuously push design boundaries to deliver the most exceptional kitchen and bath experience imaginable, aiming for a life beyond the ordinary. Committed to enhancing daily living while preserving the environment, Kraus consistently strives for innovation and sustainability. Their commitment to sustainability extends to using ultra-efficient components and environmentally friendly materials, ensuring minimal environmental impact while providing highly hygienic, easy-to-clean products with universal appeal.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kraus USA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kraus USA.
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