• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Broil King warranty claim assistance in one click!

3 Simple Steps for Broil King Warranty Claim:

Step 1:

  • Remember that the model and serial number, date, and proof of purchase will be useful during the time of claiming the warranty. Among these, you will need to explain the problems in detail on the form.

  • The owner's manuals will clear up any doubts about whether the products are under warranty or not. As soon as you open the form, personal information should be filled out first.

Step 2:

  • For internal marketing and grill registration purposes, the details you are going to provide in the registration form will be used. Any other third parties cannot steal the information. The form is for residents of Canada and the USA.

  • Just above the form, Broil King directs you to where you can find the serial number, which is located on the grill's rating label. The cabinet base or cart of the grill shows you the serial number. The serial number consists of eight characters, beginning with a letter.

Step 3:

  • The customer service specialists work for you. They will treat your problems as their own. Providing the best outcomes is their ultimate goal. They have witnessed smiles on customers' faces through their outstanding service.

  • Shipping or transportation expenses, removal or re-installation charges, labor costs for installation and repair, and service call fees are not covered by the warranty. The warranty does not extend to liability for indirect or consequential damages.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Place a call to get more support for warranty claim

Contact Address

585 Kumpf Drive,
Waterloo, Ontario-N2V 1K3,

Useful Links:

What is covered under the Broil King Warranty?

The warranty becomes active upon the purchase date and covers the repair or replacement of defective parts, free of charge, under regular household usage conditions. This warranty is applicable solely to the original purchaser named in the warranty registration and is valid for products purchased at retail, for use exclusively by the purchaser within the country of purchase.

  • 2, 3, 5, 10 & 15-year warranty

What is NOT covered under the Broil King Warranty?

The warranty does not cover failures or operational issues resulting from accidents, abuse, misuse, alterations, misapplications, vandalism, improper installations, improper maintenance or servicing, or neglecting routine maintenance tasks outlined in the owner’s manual. This includes damage caused by insects within the burner tubes. Additionally, damages resulting from severe weather conditions like hail, hurricanes, earthquakes, or tornadoes, as well as discoloration caused by direct exposure to chemicals or atmospheric conditions, are not included in the warranty coverage.

About Broil King

Broil King produces high-end gas grills in North America. These grills undergo a meticulous process from design and engineering to manufacturing and assembly, using raw materials sourced from the US and Canada. Broil King gas grills are available in more than 40 countries and are supported by a global network of sales and distribution partners. With over 35 years of experience as a top manufacturer and distributor of quality gas grill products, Broil King takes pride in their North American roots and widespread international popularity. They are dedicated to crafting gas grills renowned for their exceptional performance and longevity, constructed with premium materials to ensure years of reliable use.

Products of Broil King

Grill Brushes Grill Covers Cast-Iron Griddles Grill Toppers Rotisseries

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Broil King logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Broil King.