• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Kohler warranty claim assistance in one click!

3 Simple Steps for Kohler Warranty Claim:

Step 1:

  • There are multiple choices within easy reach for warranty claims. The alternatives to making a warranty claim are dealer, plumbing contractor, home center, E-tailer, or mailing a letter through the post mail to the office address of Kohler.

  • Kohler keeps its head up for a few pieces of information which are as follows: an explanation of the problem, the product model number, color, finish, date, and location of the purchase.

  • You can find slight differences in the fields of the form for homeowners and professionals. Nonetheless, the familiar one is uploading the files in JPG, GIF, PNG, or PDF within the size limit of 5MB.

Step 2:

  • The registration form is divided into three sections. Filling out the form with essential or requested information will enable you to receive numerous benefits, along with quality customer support. Before the registration, an account is supposed to be created.

  • You should have the proof of purchase in your hand during the whole warranty process. Losing the proof of purchase could cause difficulties or complications in dealing with warranty-related matters.

Step 3:

  • The returns of the products will not be accepted by Kohler when they are returned crossing the time limit of 45 days. The permission to initiate the return must be given by the customer service team.

  • The warehouse is the sole destination for returning products. Consumers are responsible for paying return shipping charges. Kohler does not provide the option for physical drop-off.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Phone Number


Mon-Fri: 8am - 5pm(CT)

Contact Address

444 Highland Drive,
Kohler, WI-53044,

Useful Links:

What is covered under the Kohler Warranty?

Kohler guarantees that all products will remain free from material and workmanship defects under normal residential usage for the duration of the original consumer's homeownership. Kohler Co. will, at its discretion, repair, replace, or make necessary adjustments if the inspection reveals any such defects arising from normal usage.

  • 1-year limited warranty on KOHLER Bath and Shower Doors Commercial

  • 2-year limited warranty on KOHLER Smart Home Water Leak Detector

  • 3-year limited warranty on KOHLER Steam Generator

  • 5-year limited warranty on KOHLER Water Filter Systems

  • 10-year limited warranty on KOHLER Bath and Shower Doors

What is NOT covered under the Kohler Warranty?

The warranty does not cover damage resulting from accidents, misuse, or abuse. The warranty will be voided if there is improper care or cleaning. Kohler Co. is not liable for removal, installation, labor charges, or any other incidental or consequential costs.

About Kohler

Established in 1873 by John Michael Kohler, Kohler Co. is a prominent American manufacturing company based in Kohler, Wisconsin. While widely recognized for its plumbing fixtures, Kohler also manufactures furniture, cabinetry, tile, engines, and generators. It stands out as one of the few manufacturers in the United States producing traditional cast iron bathtubs. Besides its residential offerings, Kohler manufactures a commercial line of bathroom fixtures and a range of small industrial engines. The Kohler Walk-In Bath Division specializes in designing, engineering, and building accessible bathtubs, offering easier entry compared to conventional models.

Products of Kohler

Showers Toilet Seats Toilets Exhaust Fans Trash Cans Soap Dispensers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kohler logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kohler.