There are multiple choices within easy reach for Kohler warranty claims. The alternatives to making a Kohler warranty claim are dealer, plumbing contractor, home center, E-tailer, or mailing a letter through the mail to the office address of Kohler.
Kohler keeps its head up for a few pieces of information, which are as follows: an explanation of the problem, the product model number, color, finish, date, and location of the purchase.
You can find slight differences in the fields of the form for homeowners and professionals. Nonetheless, the familiar one is uploading the files in JPG, GIF, PNG, or PDF within the size limit of 5MB.
The registration form is divided into three sections. Filling out the form with essential or requested information will enable you to receive numerous benefits, along with quality customer support. Before the registration, an account is supposed to be created.
You should have the proof of purchase in your hand during the whole Kohler warranty claim process. Losing the proof of purchase could cause difficulties or complications in dealing with warranty-related matters.
The returns of the products will not be accepted by Kohler when they are returned crossing the time limit of 45 days. The permission to initiate the return must be given by the customer service team.
The warehouse is the sole destination for returning products. Consumers are responsible for paying return shipping charges. Kohler does not provide the option for physical drop-off.
Get in touch with the customer support team to know more details on what information is needed to make a Kohler warranty claim, Kohler warranty registration, and Kohler warranty policy.
Kohler provides a 1-year limited warranty on plumping products, a 2-year limited warranty on the KOHLER Smart Home Water Leak Detector, a 3-year limited warranty on the KOHLER Steam Generator, a 5-year limited warranty on KOHLER Water Filter Systems, and a 10-year limited warranty on KOHLER Bath and Shower Doors
444 Highland Drive,
Kohler, WI-53044,
USA.
Kohler lifetime warranty guarantees that all products will remain free from material and workmanship defects under normal residential usage for the duration of the original consumer's homeownership. Kohler Co. will, at its discretion, repair, replace, or make necessary adjustments if the inspection reveals any such defects arising from normal usage. Kohler Co. warrants its faucets manufactured after January 1, 1997, to be leak and drip free during normal residential usage for as long as the original consumer owns their home. All Kohler products, including toilets, faucets, sinks, and shower heads, are covered under the Kohler lifetime warranty. Once you submit a warranty claim to their customer service team, you can easily get a replacement for any eligible item. Kohler Co. guarantees that its toilets* manufactured after January 1, 2020, are free from defects in materials and workmanship under normal residential or commercial use for the applicable time period specified.
The warranty does not cover damage resulting from accidents, misuse, or abuse. The warranty will be voided if there is improper care or cleaning. Kohler Co. is not liable for removal, installation, labor charges, or any other incidental or consequential costs.
Our claim assistance covers all Kohler products, including:
| Product name |
|---|
| Faucets |
| Bathroom Sink Faucets |
| Bathtub and Shower Faucets |
| Kitchen Faucets |
| Smart Kitchen Faucets |
| Widespread Faucets |
| Centerset Faucets |
| Pull Down Faucets |
| Pull Out Faucets |
| Showers |
| Shower Heads |
| Water Sense Shower Heads |
| Shower Valves and Trim |
| Smart Showers |
| Steam Showers |
| Shower Doors |
| Shower Bases |
| Shower Fittings |
| Shower Drains |
| Shower Filters |
| Sinks |
| Undermount Sinks |
| Drop In Sinks |
| Vessel Sinks |
| Pedestal Sinks |
| Console Sinks |
| Smart Toilets |
| Innate |
| Eir |
| Veil |
| Karing |
| Numi |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kohler logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kohler.