• 10 Jul, 2023

If you are about to claim Kohler warranty, You must check this!

3 Simple Steps for Kohler Warranty Claim:

Step 1:

  • Kohler provides you with two options for user account registration. Home Owner account for individuals and professional account for companies to make user experience more comfortable. You will just have to provide your name and email address to create one. Business details should also be included if it is for your company.

  • You can register all your products in the user account to make it convenient for not only you but also Kohler to make all processes without hassle. You can always get the most out of your claim when your product is already registered.

Step 2:

  • Since Kohler has a diverse type of products in their inventory. Each has a defined warranty period that will not be applicable to the other one. The period is defined considering various aspects like specification, application and much more.

  • You can easily initiate the claim of any product you find defective through your user account with all proof of purchase in hand. Their team will do everything to be done from their end.

Step 3:

  • You can also make use of their contact form for the purpose and various other purposes like queries and concerns from your side. You must provide all the necessary personal details like name with detailed address including city, state and zip code along with present phone number and email address. Product type, model number, serial number, place of purchase and date of installation should be provided with a description.

  • They also provide you with various other services like identifying your product, finding a service part and technical specification, product support and much more.

Phone Number


Mon-Fri: 8 AM - 5 PM (CT)

Contact Address

444 Highland Drive Kohler,
WI 53044 ,
United states.

What is covered under the Kohler Warranty?

Kohler’s promises that the products will be free from any type of craftsmanship and material defects within the warranty period under normal use as per their directions. As long as the original purchaser owns the house where the products are installed, Kohler at its election, will repair or provide a replacement part and make appropriate adjustments with no charge in the claim. Make sure you provide every pertinent information that strengthens your claim like color, model number, finish, date & location along with a detailed description of the issue. Including your original invoice can have a great impact on the claim.

  • 45-Day Return Policy.

  • 1-Year Limited Warranty for all Kohler plumbing products.

  • 2-Year Limited Warranty For Kohler Smart Home Water Detector.

  • 3-Year Limited Warranty For Kohler Steam Generator.

  • 5-Year Limited Warranty For Kohler Hydrotherapy Components.

  • Limited Lifetime Warranty For Various Other Products.

What is NOT covered under the Kohler Warranty?

Kohler has a specified warranty plan that disapproves invaluable claims for products that are damaged due to improper care and maintenance, misuse, accident and not following the guidelines of usage. Any defect that is due to consequential, incidental or special damages is obviously not covered in the claim. It also excludes labor charges, installation and other incidental or consequential costs in the claim. You always have specific legal rights in the claim. However, You must check your rights as per the state or province as there will always be differences. Attempting to claim outside of the country of purchase will also make the claim void as it is not applicable.

About Kohler

Since their establishment in 1873, Kohler has been at the forefront of the plumbing industry with quality products that are loved by many people around the globe. They design all of their products to reduce water and energy consumption with sustainability in mind. With their long-standing reputation, The company provides state-of-art products from faucets and toilets to sinks and showers.

Products of Kohler

Continuous Clean Toilets Bidet Toilet Seats Hydrotherapy Baths Touchless Faucets

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kohler logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kohler.