3 Simple Steps for Kobalt Warranty Claim

Step 1:

• In case of any defects in the products during the warranty period, Kobalt encourages you to return the products to the nearby Lowe’s store.

• Please note that you need to submit the proof of purchase to validate the return.

• To claim a warranty for the Kobalt brand, the company doesn’t want you to register your products or necessitate having an account. 

• During the warranty process, Kobalt may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.

Step 2:

• At the Lowe’s store, the items will be replaced or exchanged.

• If the customer needs shipping arrangements for a large or heavy item, they should call 1-800-445-6937 to discuss eligibility for home pickup. 

• You have another option to make the return online. Attempt to obtain the return barcode on Lowe’s page by providing the email ID and order ID.

• After obtaining the bar code, pack the products carefully along with the invoice and bar code attached on both the inside and outside of the parcel. 

• If a refund is applicable, the initial purchase amount will be credited to your original payment method within a span of 15 days.

Step 3:

• Kindly be aware that if purchases were made using a gift card or in-store credit, the refund will be issued in the shape of in-store credit.

• Please call the customer support of Kobalt if you have any queries or concerns regarding the warranty claiming process.

Kobalt Warranty Period:

• Kobalt provides a 90-day limited warranty on torque wrenches

• Kobalt hand tools, including Torpedo Digital Levels, Standard Digital Levels, Staplers, Miter Boxes, and Legacy Tape Measure Models, are covered by a one-year limited warranty

• Kobalt tape measures and electronic measuring tools come with a limited lifetime warranty

• Kobalt offers a full lifetime warranty on automotive tools (non-electric), mechanic’s tools, tape measures, and hand tools

• Kobalt also has a 5-year limited warranty

Real Experiences with Kobalt Warranty Claims:

Typical Processing Time: Based on customer experiences, Kobalt warranty claims usually take around 1-3 business days from initiation.

Reason for Common Delays: Delays in sharing the model number, item number, and proof of purchase can slow down the process.

Helpful Tip to make the claim easier: Always provide proof of purchase for your Kobalt product to speed up claim processing.

Required Documents for Your Kobalt Warranty Claims:

• Proof of purchase

• Model number

• Item number

• Shipping information