The steps to be taken will be communicated by the customer support team within fifteen working days after the model number, date of purchase, and a complete description of the problem encountered with the product are submitted.
King Electric replaces or repairs the products that are defective during the warranty period following the decision made by the manufacturer. Please note this is conducted without any charges.
By paying for the removal or reinstallation of products, labor, and shipping out of your own pocket, you can proceed with returning the products to King Manufacturing for warranty repairs.
A return goods authorization form must be completed to facilitate the return process smoothly, with most fields pertaining to personal information.
The registration process is divided into two categories: customer and purchase details. It is quite comprehensive, with numerous fields to be filled out.
You will easily receive the latest news about the products, and offers, and have your purchase records stored through registration.
1-year limited warranty on MODEL K - 120 VOLT
5-year limited warranty on MODEL LPW COMFORTCRAFT, MODEL CB - 120 VOLT, MODEL KF / KFS ECO2S®
9131 10th Avenue South,
Seattle, WA-98108,
USA.
Only products labeled as A and A+ are eligible for returns. The warranty policy exclusively applies to defective products. It's important to adhere to the return process within 90 days of purchase; otherwise, the claim will be nullified. In the event of a defective product, the company will either repair or replace it at no cost. However, customers will be responsible for all expenses related to the removal or re-installation of the product, as well as shipping and labor charges, if the product is not deemed defective.
The warranty policy of King Electric does not cover failures resulting from improper maintenance by the owner, misuse or abuse of products, negligence, or unauthorized alterations. Additionally, the company does not guarantee any written or oral warranties provided by representatives, dealers, employees of the firm, or any other individuals.
Our claim assistance covers all King Electric products, including:
| Product name |
|---|
| Garage Heaters |
| Marine Heaters |
| Cove Heaters |
| Pumphouse Heaters |
| Radiant Heaters |
| Cabinet Heaters |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of King Electric logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of King Electric.