Step 1:

  • Kenmore offers warranty for the products purchased from their authorized Transformco retailers, formerly known as Sears Brands Management Corporation. Some of the authorized retailers are Sears, Kmart, Amazon, Costco, and Lowe’s.

  • If your product is found to be defective, they will repair it for free, utilizing skilled technicians who have an average of 11 years of experience.

  • Note that no fee is applicable for repairing a defective product. When the repair is not feasible, a new product will be replaced and installed free of charge.

Step 2:

  • In order to obtain appliance warranty coverage, you are required to present evidence of the original purchase from an authorized Kenmore (Transformco*) retailer.

  • You can Register you products by filling out their registration form by providing your personal and product details.

Step 3:

  • If you are unable to find any Authorized Transformco retailers within your travel distance of 30 miles for returning in-warranty, defective appliances, or appliances not eligible for repair, contact Kenmore's customer support.

  • Kenmore’s customer support is pretty flexible and reachable. They support all your inquiries about warranty coverage over the phone.

Kenmore Warranty Period:

  • 1-year Limited Warranty on Most of the Appliances

  • 2-year Limited Warranty on Small Kitchen Appliances and Freezers

  • 5-year Limited Warranty on Cookware Products

Kenmore Contact Information:

Email Support

[email protected]

Phone Number

+1 681-252-8136 & 1-844-553-6667

Mon– Sat: 8:30 a.m. – 7 p.m. CT

Contact Address

678 N Wells Street,
Chicago,
Illinois - 60654

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Kenmore warranty hassle-free.

What is covered under the Kenmore Warranty?

Kenmore warranty policy applies to:

  • Defects in workmanship and materials when the product is properly installed, operated, and maintained.
  • Spoiled food caused by malfunctions in freezers and refrigerators.
  • Claims are subject to verification by Kenmore's authorized service.
  • Warranty is only applicable when the product follows the provided installation and maintenance instructions.

What is NOT covered under the Kenmore Warranty?

Kenmore warranty does not apply to:

  • Damages or failures caused by improper installation, unauthorized alterations, or natural disasters (e.g., fire, storm).
  • Use of detergents or harsh chemicals not recommended in the instruction guide.
  • Discoloration or surface rust from accidents, alterations, or misuse.
  • Cracks and scratches on ceramic glass cooktops, though normal-use discoloration is covered.

Products of Kenmore:

Our claim assistance covers all Kenmore products, including:

Product name
Refrigerators
Microwaves
Vacuum Cleaners
Washers
Air Purifiers
Gas Grills
Humidifiers and Dehumidifiers
Cookware's

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kenmore logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kenmore.