Two ways are provided by Kate Spade to fix the manufacturing defects within the warranty period. You can prefer bringing flawed products to any one of the shops approved by Kate Spade or getting advice from their customer service section.
You will have to submit the style number, photos of the items that are defective, and a copy of the proof of purchase for warranty claims. The style number does not need to be provided to make a warranty claim for watches.
You have no restriction to return the unused and unworn products within thirty days, provided you include the original hangtags and packaging. Furthermore, the products should not be in bad condition.
The refund will be issued within 5-10 business days to the same form of payment that you used for purchase. Refunds are processed after Kate Spade receives the returned products.
Kate Spade will add the cost of the item and applicable sales taxes to the refund. For manufacturer or shipping errors made by Kate Spade, the seller will cover the shipping and handling charges.
Your name, preferred topic, email address, phone number and comments have to be completed in the contact form.
During the warranty process, Kate Spade may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Kate Spade, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Kate Spade warrants that all products will be free from defects in materials and workmanship. During the warranty period, the manufacturer will either replace or repair defective products. The starting point of the warranty period is the purchase date.
1-year warranty on clothes, handbags, small goods, shoes, jewelry, and eyewear
2-year warranty on watches
The warranty excludes coverage for typical wear and tear. Furthermore, it does not extend to damages caused by mishandling, neglect, accidents, natural aging, or water damage, unless the care instructions pertaining to the product's water resistance levels (as indicated on the product) have been diligently followed.
In 1993, Kate Spade debuted with a collection featuring six quintessential handbags, embodying a spirit of optimistic femininity. Since then, Kate Spade has evolved into a renowned global lifestyle brand. While renowned for its diverse handbag selection, the brand now offers a wide array of products including clothing, footwear, jewelry, home decor, and tech accessories - all essentials for daily use. Known for their attention to detail, Kate Spade champions a philosophy of effortless sophistication, believing in the allure of modern, refined colors.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kate Spade logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kate Spade.