Step 1:

  • You can either visit an authorized Kate Spade store or contact customer service.

  • Provide style number, product images, and proof of purchase.

  • Style number is not required for watches.

  • This step helps verify if the issue qualifies as a manufacturing defect.

Step 2:

  • Return items within 30 days if they are unused and unworn.

  • Include original hangtags and packaging.

  • Refunds are processed within 5–10 business days after inspection.

  • Refund will be issued to the original payment method.

Step 3:

  • Refund includes item cost + applicable taxes.

  • If the issue is due to a manufacturer or shipping error, Kate Spade covers shipping charges.

  • Fill out the contact form with your details (name, email, phone, issue).

  • Use support for follow-ups or additional assistance.

Kate Spade Warranty Period:

  • Kate Spade provides a 1-year warranty on clothes, handbags, small goods, shoes, jewelry, and eyewear

  • Kate Spade offers a 2-year warranty on watches

Real Experiences with Kate Spade Warranty Claims:

Typical Processing Time: Most claims are reviewed within 5–10 business days, depending on verification and return processing.

Reason for Common Delays: Delays usually occur due to missing proof of purchase, unclear product images, or incomplete claim details.

Helpful Tip to make the claim easier: Submit clear photos, style number, and purchase proof upfront to avoid back-and-forth and speed up approval.

Required Documents for Your Kate Spade Warranty Claims:

  • Proof of purchase (receipt or order confirmation)

  • Clear images of the defective item

Kate Spade Contact Information:

Phone Number

+1-866-999-5283

Mon-Sun: 7am - 11pm(EST)

Contact Address

10 Hudson Yards,
New York, NY 10001, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Kate Spade warranty hassle-free.

Useful Links:

What is covered under the Kate Spade Warranty?

Kate Spade warrants that:

  • Manufacturing defects in materials and workmanship
  • Issues identified within the warranty period
  • Eligible products verified with proof of purchase
  • Repairs or replacements for qualified defective items

What is NOT covered under the Kate Spade Warranty?

Kate Spade warranty does not cover:

  • Normal wear and tear (scratches, fading, aging)
  • Damage caused by misuse, accidents, or improper care
  • Unauthorized repairs or alterations
  • Products without valid proof of purchase
  • Damage to non-defective components

Kate Spade Warranty FAQs

Does Kate Spade have a warranty?

Yes, Kate Spade provides a limited warranty that covers manufacturing defects in materials and workmanship.

What is the Kate Spade warranty policy?

The warranty policy covers defective products, but does not include normal wear and tear or accidental damage.

Does Kate Spade offer warranty on bags and purses?

Yes, Kate Spade bags and purses are covered under warranty for manufacturing defects, provided you have proof of purchase.

How do I submit a Kate Spade warranty claim?

You can submit a claim by contacting customer support or visiting an authorized store with product details and proof of purchase.

Does Kate Spade repair damaged products?

Kate Spade may offer repairs or replacements for eligible defects, but not all damaged items qualify.

What is the Kate Spade repair policy?

The repair policy applies mainly to manufacturing defects, and repairs are handled based on product condition and eligibility.

Does Kate Spade warranty cover jewelry?

Yes, Kate Spade jewelry may be covered under warranty for defects, depending on the product and usage conditions.

Is there a warranty on Kate Spade phone cases?

Kate Spade phone cases are covered for manufacturing defects, but not for damage caused by drops or misuse.

Does Kate Spade outlet have a warranty?

Yes, outlet products may still have warranty coverage, but terms can vary depending on the item.

Can I get a Kate Spade warranty replacement?

Yes, if your product qualifies, you may receive a replacement or repair under the warranty policy.

Products of Kate Spade:

Our complete claim assistance covers all Kate Spade products, including:

Product name
Tote Bags
Crossbody Bags
Backpacks
Clutches
Bracelets
Rings

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kate Spade logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kate Spade.