Your name, email, telephone number, date of purchase, and your birthdate, brand, SKU number of the product, production order number, and purchasing location should not be missed when filling in the form.
To find the product SKU number and production order number, please refer to the information provided on the product packaging or in the accompanying documentation. Only customers who have created an account can track their orders. If you don't have an account, please create one. Having an account will also be helpful for making Kalorik warranty claim.
All items bought from the official website of Kalorik can be returned. The return time period is 35 days of purchase and you are allowed to claim the full refund of the purchase price or a replacement under warranty if you stick to this return policy.
An email will be sent from their side after they completely check your product, and the same email will be used to let you know the status of your refund, whether it is approved or rejected.
Although the product is under warranty period, you are responsible for the return shipping costs, and it falls under the non-refundable category.
The customer team is readily available, and you are able to contact them after you fill in the form provided below the physical address. They will address issues such as the Kalorik air fryer stopping working.
The physical address is only for sending paper letters to them, and please keep in mind, that without a return authorization number, shipments and packages will not be accepted.
During the warranty process, Kalorik may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
Kalorik offers 1-year warranty on defects in material and workmanship
3261 Executive Way,
Miramar, FL-33025,
USA.
The Kalorik warranty is applicable in the U.S.A. and Canada for a period of one year from the date of purchase, covering manufacturing defects in materials and workmanship. It's important to note that this warranty cannot be transferred to another party. To be eligible for warranty coverage, the item must be purchased from an authorized reseller, and you will need to provide the original sales receipt as proof of purchase when making a warranty claim. If a product is found to be defective during the warranty period, it will either be repaired or replaced, at the discretion of Kalorik, without any cost to the customer. If a replacement product is issued, it will carry over the remaining warranty from the original product. Additionally, Kalorik retains the right to substitute the warranted item with a product of equal or greater value. You can contact the customer service team if your Kalorik air fryer stopped working after unsuccessful troubleshooting steps. If your Kalorik air fryer has stopped working, it could be due to a power issue, blown fuse, faulty heating element, or thermostat problem. Please check these potential causes, and if the issue persists, kindly contact their customer service for further assistance.
The warranty excludes any defects that result from the product's misuse or negligence on the part of the buyer or user, failure to adhere to the instructions specified in the user's manual, usage with a current or voltage other than what's indicated on the product, normal wear and tear, unauthorized alterations or repairs, and commercial utilization. Furthermore, this warranty does not encompass glass components, glass containers, filter baskets, blades, agitators, or the typical wear and tear that occurs with the general use of accessories. It's also important to note that the warranty does not extend to parts that are lost by the user.
Our claim assistance covers all Kalorik products, including:
| Product name |
|---|
| Countertop Appliances |
| Kalorik Electric Indoor Grill |
| Kalorik Pro 1500°F Electric Steakhouse Grill |
| Kalorik Multi-Purpose Waffle |
| Grill and Sandwich Maker |
| Kalorik 3.2 Quart Deep Fryer |
| Kalorik 1.7L Rapid Boil Electric Kettle |
| Kalorik 2-Slice Rapid Toaster |
| Kitchen Appliances |
| Electric Knives |
| Kalorik 200 Watts Professional Food Slicer |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kalorik logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kalorik.