Your contact, product, and residential information must be provided to register your cooking and refrigeration products. The customer service and sales teams will benefit from the details you provide during registration to contact you in the upcoming days.
Registration gives you an opportunity to transfer your warranty if it is approved by the original product owner. Customers who use the products for commercial purpose cannot claim the warranty.
Kalamazoo Outdoor Gourmet allows you to return the products that are in unused condition for exchange within thirty days from the delivery date. They levy an 18 percent restocking fee on unused products returned for change of mind.
A return authorization number is considered important for returning products, and you can obtain it from the customer service department. Additionally, proper shipping procedures for your return or exchange will be provided by them.
There may be an additional charge or refusal for products returned without a return authorization number, even if they are packed in the original packaging.
The customer support team is a one-stop solution for all problems related to shipping, delivery, manuals, product care, return policy, and FAQs. They are looking forward to helping you in possible ways.
For warranty service and purchasing replacement parts, getting in touch with them is the optimal solution by providing the product model, serial number, installation date, a description of the problem, and residential property address.
During the warranty process, Kalamazoo Outdoor Gourmet may offer one of the following solutions: a warranty replacement or warranty service. The limited warranty periods are 2, 5, or 25 years.
2-year warranty
5-year limited warranty
25-year limited warranty
810 West Washington Boulevard,
Chicago, IL-60607,
USA.
Let Warranty Valet assist you in claiming Kalamazoo Outdoor Gourmet warranty hassle-free.
The warranty is applicable solely to products installed in any of the fifty states of the United States, the District of Columbia, or the ten provinces of Canada. Any Product Service covered by the warranty must be authorized by Kalamazoo Outdoor Gourmet through a service provider designated by the company.
The warranty does not extend coverage to instances such as improper installation of the product, incorrect house wiring or plumbing, improper use requiring instruction, accidental damage, neglect, or Acts of God. Commercial use, infestation by pests like insects, rodents, or other animals, surface corrosion, scratches, discoloration, weather, and atmospheric-related staining, as well as minor surface rust and oxidation are also excluded. Additionally, weathering of any components made from wood, wear and tear of gasket seals, normal recommended maintenance outlined in the product's use and care guide, costs of unapproved repairs not arranged by Kalamazoo Outdoor Gourmet, and the expenses associated with pick-up and delivery are not covered by the warranty.
Our claim assistance covers all Kalamazoo Outdoor Gourmet products, including:
| Product name |
|---|
| Grills |
| Pizza Ovens |
| Smoker Cabinets |
| Cooktops |
| Grilling Tongs |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kalamazoo Outdoor Gourmet logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kalamazoo Outdoor Gourmet.