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Provide your contact details, address, and product information during registration.
This helps customer support and sales teams assist you faster.
Warranty transfer may be possible with approval from the original owner.
Products used for commercial purposes are not covered under warranty.
Returns for unused products are accepted within 30 days of delivery.
An 18% restocking fee may apply for change-of-mind returns.
Request a Return Authorization Number (RAN) from customer support before sending the product.
Returns without authorization may be refused or charged additional fees.
Reach out to customer support for warranty service or replacement parts.
Share details like model number, serial number, installation date, and issue description.
The team can also assist with shipping, manuals, and product care.
Depending on eligibility, you may receive a repair or replacement under warranty (2, 5, or 25-year coverage).
2-year warranty
5-year limited warranty
25-year limited warranty
Typical Processing Time: Claims are handled after defect verification through customer service, with repair or replacement depending on approval and service scheduling.
Reason for Common Delays: Delays usually occur due to inspection requirements, incomplete product details, or determining if the issue qualifies as a manufacturing defect.
Helpful Tip to make the claim easier: Keep your model, serial number, and installation details ready before contacting support to speed up processing.
Product model number
Serial number
810 West Washington Boulevard,
Chicago, IL-60607,
USA.
Let Warranty Valet assist you in claiming Kalamazoo Outdoor Gourmet warranty hassle-free.
These are covered under Kalamazoo Outdoor Gourmet warranty policy.
These are NOT covered under Kalamazoo Outdoor Gourmet warranty policy.
Kalamazoo pizza oven models are premium outdoor pizza ovens designed for high performance, offering wood fired pizza oven, gas pizza oven, and hybrid grill capabilities.
A wood fired pizza oven delivers authentic flavor, while a gas pizza oven outdoor offers convenience and temperature control for consistent cooking.
Yes, Kalamazoo grills support accessories like pizza oven tools and can function as a bbq pizza oven or outdoor cooking station.
The best outdoor pizza oven for home depends on your setup, but portable pizza oven, countertop pizza oven, and built in pizza oven options are popular.
A custom outdoor kitchen may include outdoor kitchen cabinets, built in bbq grill, outdoor grill island, and outdoor kitchen appliances.
Yes, outdoor stainless steel cabinets and outdoor cabinets from Kalamazoo Outdoor Gourmet are built for durability in all weather conditions.
Options include built in grill, gas grills, kamado grill, and hybrid grill, depending on your cooking style.
Yes, most Kalamazoo grills and outdoor pizza ovens come with a premium warranty covering manufacturing defects.
The warranty covers defects in materials and workmanship but excludes damage from misuse or improper installation of outdoor kitchen equipment.
You can contact Kalamazoo Outdoor Gourmet support for help with outdoor grills, pizza ovens for sale, or outdoor kitchen appliances.
Our complete claim assistance covers all Kalamazoo Outdoor Gourmet products, including:
| Product name |
|---|
| Grills |
| Hybrid Fire Grill |
| Gaucho Grill |
| Echo Gas Grill |
| Shokunin Kamado Grill |
| Pizza Ovens |
| Artisan Fire Pizza Oven |
| Smokers |
| Gravity Smoker |
| Gravity Feed Smokers |
| Warming & Cooking Appliances |
| Warming Drawers |
| Cooktops |
| Outdoor Cooking Modules |
| Outdoor Kitchen Solutions |
| Cabinetry Systems |
| Outdoor Storage Units |
| Custom Outdoor Kitchen Components |
| Refrigeration |
| Outdoor Refrigerators |
| Beverage Centers |
| Ice Storage Units |
| Custom Grilling Surfaces |
| Laser-Cut Grill Grates |
| Specialty Cooking Surfaces |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kalamazoo Outdoor Gourmet logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kalamazoo Outdoor Gourmet.