Step 1:

  • Provide your contact details, address, and product information during registration.

  • This helps customer support and sales teams assist you faster.

  • Warranty transfer may be possible with approval from the original owner.

  • Products used for commercial purposes are not covered under warranty.

Step 2:

  • Returns for unused products are accepted within 30 days of delivery.

  • An 18% restocking fee may apply for change-of-mind returns.

  • Request a Return Authorization Number (RAN) from customer support before sending the product.

  • Returns without authorization may be refused or charged additional fees.

Step 3:

  • Reach out to customer support for warranty service or replacement parts.

  • Share details like model number, serial number, installation date, and issue description.

  • The team can also assist with shipping, manuals, and product care.

  • Depending on eligibility, you may receive a repair or replacement under warranty (2, 5, or 25-year coverage).

Kalamazoo Outdoor Gourmet Warranty Period:

  • 2-year warranty

  • 5-year limited warranty

  • 25-year limited warranty

Real Experiences with Kalamazoo Outdoor Gourmet Warranty Claims:

Typical Processing Time: Claims are handled after defect verification through customer service, with repair or replacement depending on approval and service scheduling.

Reason for Common Delays: Delays usually occur due to inspection requirements, incomplete product details, or determining if the issue qualifies as a manufacturing defect.

Helpful Tip to make the claim easier: Keep your model, serial number, and installation details ready before contacting support to speed up processing.

Required Documents for Your Kalamazoo Outdoor Gourmet Warranty Claims:

  • Product model number

  • Serial number

Kalamazoo Outdoor Gourmet Contact Information:

Phone Number

+1-800-868-1699

Mon-Fri: 8am - 7:30pm(EST)

Contact Address

810 West Washington Boulevard,
Chicago, IL-60607,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Kalamazoo Outdoor Gourmet warranty hassle-free.

Useful Links:

What is covered under the Kalamazoo Outdoor Gourmet Warranty?

These are covered under Kalamazoo Outdoor Gourmet warranty policy.

  • Defects in materials or workmanship under normal use
  • Repair or replacement of defective parts within warranty period
  • Full parts and labor coverage for initial warranty period (typically 2 years)
  • Extended coverage for key components like burners and structural parts
  • Products used in normal residential conditions and properly installed

What is NOT covered under the Kalamazoo Outdoor Gourmet Warranty?

These are NOT covered under Kalamazoo Outdoor Gourmet warranty policy.

  • Improper installation, misuse, or incorrect usage
  • Damage from accidents, neglect, or natural disasters
  • Surface corrosion, discoloration, scratches, or cosmetic damage
  • Normal wear and tear or required maintenance
  • Unauthorized repairs, service costs, or non-approved modifications

Kalamazoo Outdoor Gourmet Warranty FAQs

What makes Kalamazoo pizza ovens different from other pizza ovens?

Kalamazoo pizza oven models are premium outdoor pizza ovens designed for high performance, offering wood fired pizza oven, gas pizza oven, and hybrid grill capabilities.

Is a wood fired pizza oven better than a gas pizza oven?

A wood fired pizza oven delivers authentic flavor, while a gas pizza oven outdoor offers convenience and temperature control for consistent cooking.

Can I use a Kalamazoo grill as a pizza oven?

Yes, Kalamazoo grills support accessories like pizza oven tools and can function as a bbq pizza oven or outdoor cooking station.

What is the best outdoor pizza oven for home use?

The best outdoor pizza oven for home depends on your setup, but portable pizza oven, countertop pizza oven, and built in pizza oven options are popular.

What is included in a Kalamazoo outdoor kitchen setup?

A custom outdoor kitchen may include outdoor kitchen cabinets, built in bbq grill, outdoor grill island, and outdoor kitchen appliances.

Are outdoor kitchen cabinets weather-resistant?

Yes, outdoor stainless steel cabinets and outdoor cabinets from Kalamazoo Outdoor Gourmet are built for durability in all weather conditions.

What type of grill is best for outdoor kitchens?

Options include built in grill, gas grills, kamado grill, and hybrid grill, depending on your cooking style.

Do Kalamazoo grills and pizza ovens come with a warranty?

Yes, most Kalamazoo grills and outdoor pizza ovens come with a premium warranty covering manufacturing defects.

What does the Kalamazoo warranty cover?

The warranty covers defects in materials and workmanship but excludes damage from misuse or improper installation of outdoor kitchen equipment.

How do I get support or service for Kalamazoo products?

You can contact Kalamazoo Outdoor Gourmet support for help with outdoor grills, pizza ovens for sale, or outdoor kitchen appliances.

Products of Kalamazoo Outdoor Gourmet:

Our complete claim assistance covers all Kalamazoo Outdoor Gourmet products, including:

Product name
Grills
Hybrid Fire Grill
Gaucho Grill
Echo Gas Grill
Shokunin Kamado Grill
Pizza Ovens
Artisan Fire Pizza Oven
Smokers
Gravity Smoker
Gravity Feed Smokers
Warming & Cooking Appliances
Warming Drawers
Cooktops
Outdoor Cooking Modules
Outdoor Kitchen Solutions
Cabinetry Systems
Outdoor Storage Units
Custom Outdoor Kitchen Components
Refrigeration
Outdoor Refrigerators
Beverage Centers
Ice Storage Units
Custom Grilling Surfaces
Laser-Cut Grill Grates
Specialty Cooking Surfaces

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kalamazoo Outdoor Gourmet logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kalamazoo Outdoor Gourmet.