3 Simple Steps for JVC Warranty Claim:

Step 1:

  • JVC has not had any registration process until now for the majority of the products besides the projector manufactured by them. You can extend the projector warranty for one more year upon registration.

  • Your valid promotional code, issued by the retailer at the point of purchase, serial number, model number of the product purchased, name, address, telephone, and e-mail address should be submitted to qualify for the extended projector warranty.

Step 2:

  • To initiate claims under the guarantee policy, you must go through the authorized dealer from whom you initially purchased the equipment. Remember to present the valid guarantee certificate and the purchase receipt when making a claim.

  • If this proves challenging, for instance, in situations where the original dealer is no longer operational, JVCKENWOOD UK LTD will assist in coordinating arrangements with another authorized JVC dealer.

Step 3:

  • The buyer bears the expense of transportation to and from the JVC dealer/distributor. This guarantee is not transferable and is applicable exclusively to the original purchaser.

  • Two types of support have been provided by the customer support team for consumer and professional products. You can proceed by selecting either option.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Contact Address

First Floor, Gleneagles, The Belfry,
13 Colonial Way, Watford, Hertfordshire-WD24 4WH,
United Kingdom.

What is covered under the JVC Warranty?

JVCKENWOOD U.K. guarantees this equipment solely through its authorized dealerships, protecting against defects in workmanship or materials of its mechanical and electronic components for a period of one year from the date of purchase. During this timeframe, no charges will apply for labor or replacement parts related to this guarantee for consumer goods. The guarantee certificate remains valid only if the "Model Name and Serial Number," "Date of Purchase," "Dealer's Name and Address," and "Customer's Name and Address" are completed by the dealer selling the unit. In situations where guarantee service is required while the unit is being used in another European country listed in the booklet, contact the JVC distributor in that country initially. The relevant contact information can be found in the appropriate section of this booklet.

  • 1-year guarantee for most of the products

What is NOT covered under the JVC Warranty?

The guarantee does not cover damages resulting from accidents, misuse, wear and tear, neglect, improper installation, or use inconsistent with technical and safety standards in a country other than the one of purchase. It also excludes any alterations or adjustments made to the equipment for the purpose of conforming to technical and safety standards in force in another European country. Loss of data due to malfunctions in the hard drive or other storage devices is also not covered. The guarantee does not apply to damage or loss during transit to or from the purchaser or if the serial number plate of the equipment has been removed or altered. The validity of this guarantee is restricted to the United Kingdom or any other countries listed where the equipment is purchased and retained. JVC is not liable for consequential damage, loss, or injury connected to the equipment, except in cases of negligence. The purchaser is responsible for the cost of carriage to and from the JVC dealer/distributor. The guarantee is non-transferable and exclusive to the original purchaser. If the equipment, subject to a claim, complies with the published specifications upon examination, a test fee will be incurred. No dealer has the authority to alter the terms of this guarantee.

About JVC

Established in 1927, JVC UK originated as the Victor Talking Machine Company of Japan, subsequently evolving into Victor Company of Japan, Ltd. Renowned for introducing Japan's initial televisions and pioneering the Video Home System (VHS) video recorder, JVC has been a prominent player in the consumer electronics industry. The company also specializes in manufacturing original audio equipment for vehicle manufacturers. In the European market, JVC primarily offers audio accessories such as headphones, as well as DIN-type car audio until recently. Additionally, JVC has a notable presence in Europe with products like camcorders, security cameras, audio systems, and their iconic boom box and projectors.

Products of JVC

Wired Headphones Gumy Headphones In-Ear Headphones Wireless Bluetooth Headphones Xtreme Xplosives Headphones

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of JVC logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of JVC.