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Either a UK dealer or a global distributor has to be contacted for service enquiries and product information. In the event you want to get in touch with them to ask for the warranty claim, choose the latter option.
The warranty cannot be transferred to others. The products returned to a registered dealer or distributor will be thoroughly checked by them.
If REGA-recommended distributors or dealers find that the returned products are damaged or tampered with, then the chance of rejection is very high. Products being returned must be in their original packaging and packed properly.
In case you no longer possess the packaging, please contact your dealer or distributor. They can assist in supplying replacement packing if needed, and fees may be applicable.
A few pounds may have to be paid for labor and return shipping when the products, which were returned, are free of any kinds of errors. Your legal rights remain unaffected.
The distributor or dealer will assess fair wear and tear during inspection. The product should not undergo any modifications.
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Place a call to get more support for warranty claim
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The warranty holds validity solely in the country of purchase. Any warranty claims must be supported by proof of the original purchase. Whenever possible, it is recommended to reach out to the initial point of purchase for warranty assistance. As long as the necessary parts are still accessible, Rega will provide the required components to your distributor for both warranty and non-warranty repairs.
Lifetime limited warranty
The warranty does not cover damages incurred during return shipping as a result of improper packaging. Additionally, damages resulting from misuse, abuse, or acts of nature are not included in the warranty offered by Rega.
At the core of Rega Research Ltd lies engineering, serving as the pulsating heart of a company deeply immersed in the pursuit of specialized materials, precise tolerances, and utmost accuracy. Each Rega product is meticulously crafted to attain optimal musical performance, promising a lifetime of enjoyment at an accessible price point. As a committed British manufacturer, Rega boasts a workforce of over 140 individuals. Every product is meticulously designed and assembled by hand within their purpose-built 38,000-square-foot facility in the South East of England. Rega's product range extends its reach globally, exported to 46 different countries.
Warranty Claim Specialist
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