Registering your kitchen appliance followed by the purchase will protect your warranty-claiming rights. Your name, email address, product that you bought, date when the purchase was made and location of the purchase have to be filled out in the form.
Judge Kitchenware never compels you to register your appliance; that is solely your choice. However, you must have proof of purchase, which can be a receipt or an online order confirmation, as it includes the purchase date.
If you receive products damaged during transit or encounter any other issues, you should immediately contact the customer service team for further assistance. The photographic proof of the damage should be sent to them for confirmation and replacement for the damaged product will be provided to you at no cost.
Furthermore, you have the option to choose an exchange for your product that shows signs of fault under the warranty period. They provide an exchange when it is applicable.
In the event you do not send back your items to the designated return address as specified, any delays in refunds or issues related to postage will not be their responsibility.
You need to contact the point of purchase if your products have any problems within 12 months from the purchase date. Following that, you have the option to reach out to the customer service team for assistance.
The form appears when you touch the red icon in the bottom right corner of the screen. Through the form, you are able to seek solutions for any questions you have.
During the warranty process, Judge Kitchenware may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Core lines have a 25-year warranty period.
25-year guarantee on core lines
For further info, Kindly Get in touch with Judge Kitchenware via this email.
[email protected]Avonmouth Way,
Bristol-BS11 9HX,
United Kingdom.
If you are having trouble contacting Judge Kitchenware, submit a claim here.
The guarantee is eligible for claims solely in instances where the products exhibit defects in materials or workmanship. It applies exclusively to products utilized in regular domestic use, emphasizing that guarantees are applicable within the context of typical household usage.
The guarantee does not extend to damages arising from acceptable normal wear and tear, accidental damage, negligence or abuse, failure to adhere to their care and use instructions, as well as scratches, stains, or discoloration. In such cases, the guarantee does not apply, and customers should take note of these specific exclusions when assessing claims or seeking support for issues related to the mentioned circumstances.
Our claim assistance covers all Judge Kitchenware products, including:
| Product name |
|---|
| Woks |
| Saucepans |
| Grill Pans |
| Glassware |
| Steak Knives |
| Bread Knives |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Judge Kitchenware logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Judge Kitchenware.