Step 1:

  • The longest time period for returning products is 365 days, applicable to items purchased using The Home Depot Consumer Credit Card, The Home Depot Pro Xtra Credit Card (Commercial Revolving Charge), or The Home Depot Commercial Account.

  • However, the majority of products can be returned within 90 days with proof of purchase. Furniture, gas-powered equipment, and tractors have a 30-day return window, while refrigerator appliances and washers must be returned within 48 hours.

Step 2:

  • Hampton Bay suggests that you return the products either in-store or online. When you visit any stores for the return, have a copy of your receipt or shipping confirmation email, the credit card you used for the item, and a valid ID in your pocket.

  • The online return process involves initiating a return request or contacting the customer support team via online chat. They will then provide a shipping label, which should be printed and attached to the package. 

  • For assistance with online orders, please call 1-800-430-3376. For in-store purchases, reach out to 1-800-466-3337.

Step 3:

  • Since no specific duration has been mentioned for the crediting of the refund, it may take a couple of days for the refund amount to be deposited in the original form of payment.

  • Customer support is also accessible to assist you in initiating your UPS return and can help arrange the pickup of your return items for added convenience. They will assist you in making the Hampton Bay warranty claim.

Hampton Bay Warranty Period:

  • Hampton Bay offers a flexible return policy, allowing returns within 48 hours, 30 days, 90 days, and 365 days, depending on the product category

Hampton Bay Contact Information:

Phone Number

+1-855-434-2678

Mon-Fri: 8 am - 7 pm, Sat: 9am - 6pm (EST)

Contact Address

1971 W Lumsden Rd #351,
Brandon, Florida-33511,
USA.

Chat or Submit a Claim

If you are having trouble contacting Hampton Bay, submit a claim here.

What is covered under the Hampton Bay Warranty?

Hampton Bay warranty covers:

  • Material and workmanship defects
  • Repair or replacement
  • Service charges

What is NOT covered under the Hampton Bay Warranty?

Hampton Bay warranty does not cover:

  • Damages from improper handling
  • Normal wear and tear
  • Unauthorized alterations
  • Lack of proper care and attention
  • Products used for business, commercial, or industrial purposes

Products of Hampton Bay:

Our claim assistance covers all Hampton Bay products, including:

Product name
Patio Furniture Parts
Umbrellas
Umbrella stands
Patio covers
Umbrella table ring
Light parts
Sockets
Finials
Lamp parts
Solar light batteries
Landscape lighting stakes
Ceiling Fan Parts
Balancing Kits
Pull Chains
Down Rods
Kitchen Cabinet Parts
Doors
Drawers
Drawer Glides
Hinges
Shelves

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hampton Bay logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hampton Bay.