AprilArie provides disparate warranty policies for both homeowners and professional installers to start the Warranty Claim procedures. You will need to provide your name, contact number, email address, and residential address including state, city, and zip code and explain why you chose their product. You can avail of their up-to-date information on the product and coverage details.
For professional installers, they need to provide the company name and city where they conducted the installation, their email address, phone number, and other vital details. You can go through their owner's manual for significant warranty details and limitations.
AprilAire is committed to delivering top-notch indoor air quality solutions and exceptional customer service. To achieve this, they've compiled a list of frequently asked questions (FAQs) to provide swift responses to common inquiries. If you can't find answers to your questions, you can submit your query.
You also have the option to enlist the services of a professional for installations, maintenance, custom evaluations, and expert advice.
This warranty provides you with specific legal privileges, and it's possible that you have additional rights that vary from state to state.
Contact the expert Support Team for your problems. If you experience an urgent maintenance problem, please reach out to your local contractor. AprilAire does not have field technicians and they do not offer emergency maintenance assistance outside of regular business hours.
They will typically respond within 1-3 business days. The team is prepared to assist you regardless of your specific requirements.
During the warranty process, AprilAire may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting AprilAire, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The warranty terms vary based on the products produced. Most products come with a five-year warranty starting from the installation date. Under this warranty, Research Products Corporation's sole responsibility is to provide a free replacement for any defective component within the warranty period, provided it is returned to either your original supplier or Research Products Corporation.
If your purifier shuts off and won't turn back on, fails to spin, or if your thermostat shows a temperature or internal memory error, displays "cool on" but no air is blowing, or isn't cooling properly, Aprilaire will repair or replace the unit under warranty. Similarly, if your air cleaner isn’t powering up, your humidifier isn’t getting water, the drum won't turn, or your humidifier is overflowing, not draining, or malfunctioning, or if your dehumidifier isn't collecting water or turning on, Aprilaire will handle the necessary repairs or replacement. Even if the fan has stopped working, Aprilaire ensures your unit is fully restored or replaced.
2-year limited warranty for Radon System Alarm
5-year limited warranty for humidifiers, air cleaners, air purifiers, dehumidifiers, ventilators, HVAC automation, thermostats and mitigation fans
This warranty does not obligate Research Products Corporation to cover any labor costs, and it does not extend to defects in workmanship or materials provided by your installer, as opposed to defects in the air cleaner itself. Implied warranties of merchantability or fitness for a particular purpose are limited to the aforementioned five-year period. Research Products Corporation will not be liable for any incidental or consequential damages, except for damages related to personal injuries, resulting from a breach of the implied warranties or the above-mentioned limited warranty. This limited warranty becomes void if any defects arise due to the unit not being installed by a qualified heating and air conditioning contractor. In the event of the limited warranty becoming void due to the absence of a qualified contractor, all disclaimers of implied warranties shall be effective upon installation.
Ever since pioneering the first residential humidifier back in 1954, they have held the belief that every individual should have access to clean and healthy air, regardless of their lifestyle, health circumstances, or the quality of indoor air. Their enduring mission has consistently revolved around creating healthier living spaces through thoughtful design and high-quality, professional-grade solutions. This commitment stems from the understanding that healthy homes serve as the cornerstone for the well-being of individuals, families, and communities.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of AprilAire logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of AprilAire.