Step 1:

  • Aprilaire provides disparate warranty policies for both homeowners and professional installers to start the Aprilaire warranty claim procedures.

  • You will need to provide your name, contact number, email address, and residential address, including state, city, and zip code, and explain why you chose their product. 

  • For professional installers, they need to provide the company name and city where they conducted the installation, their email address, phone number, and other vital details. 

Step 2:

  • Aprilaire is committed to delivering top-notch indoor air quality solutions and exceptional customer service.

  • To achieve this, they've compiled a list of frequently asked questions (FAQs) to provide swift responses to common inquiries. 

  • You also have the option to enlist the services of a professional for installations, maintenance, custom evaluations, and expert advice.

Step 3:

  • Contact the expert Support Team regarding the initiation of Aprilaire warranty claims. If you experience an urgent maintenance problem, please reach out to your local contractor.

  • Aprilaire does not have field technicians, and they do not offer emergency maintenance assistance outside of regular business hours.

  • They will typically respond within 1-3 business days. The team is prepared to assist you regardless of your specific requirements.

  • If your Aprilaire unit has issues like shutting off, failing to spin, thermostat errors, or cooling problems, or if air cleaners, humidifiers, or dehumidifiers malfunction, Aprilaire will repair or replace it under warranty, including fan failures.

AprilAire Warranty Period:

  • AprilAire offers a 2-year limited warranty for its Radon System Alarm

  • AprilAire offers a 5-year limited warranty on humidifiers, air cleaners, air purifiers, dehumidifiers, ventilators, HVAC automation systems, thermostats, and mitigation fans

AprilAire Contact Information:

Email Support

[email protected]

Phone Number

+1-800-334-6011

Mon-Fri: 7am - 5pm ( CT)

Contact Address

P.O. Box 1467,
Madison, WI 53701,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming AprilAire warranty hassle-free.

What is covered under the AprilAire Warranty?

Aprilaire warranty will be applicable to:

  • Material and workmanship defects
  • Defective parts
  • Free replacement

What is NOT covered under the AprilAire Warranty?

Aprilaire warranty will be null and void for:

  • Defects in workmanship or materials provided by the installer
  • If the unit is not installed by a qualified heating and air conditioning contractor
  • The absence of a qualified contractor
  • Labor charges

Products of AprilAire:

Our claim assistance covers all AprilAire products, including:

Product name
Air Filters
AprilAire 110 MERV 11 Air Filter
AprilAire 113 MERV 13 Air Filter
AprilAire 210 MERV 11 Air Filter
AprilAire 213 MERV 13 Air Filter
AprilAire 310 MERV 11 Air Filter
Air Purifiers
AprilAire AP09550V Room Air Purifier
AprilAire RF09550A Allergy True HEPA Air Purifier
AprilAire 2516 Whole-House Air Purifier
Humidifiers
AprilAire 720A Whole-House
Fan-Powered Evaporative Humidifier
AprilAire 600 Whole-House Large Bypass Humidifier
AprilAire 800 Whole-House Steam Humidifier

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of AprilAire logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of AprilAire.