3 Simple Steps for Hotpoint Warranty Claim:

Step 1:

  • The primary step is the product registration for the warranty claim on the Hotpoint Appliances website. The process is simple if you have already logged in. Just an Email and Password are required, or you will need to create an account.

  • In case you bought appliances on their website, you can track what you ordered by providing an Email ID and reference number. If you missed the reference number or don't have it, please contact customer service.

Step 2:

  • Hotpoint is thrilled to be of service in guiding you through the steps for returning or exchanging a product you've purchased on their official website. Customers who received appliances from retail shops are advised to contact the respective owners.

  • Hotpoint employs distinct procedures for returning small and large appliances, as well as for those you personally collected when delivery wasn't available in your area.

  • You have a 60-day window to return small appliances, while large appliances and products that were picked up should be returned within 30 days. Hotpoint appliances receive maintenance from certified technicians specialized in GE Appliances.

Step 3:

  • Whether you have questions about appliances, shopping, orders, service and repair, parts and accessories, service protection advantage extended service plans, or bodewell care appliance protection plans, the customer team has all the answers to your questions.

  • Before contacting them, please provide your contact information, including your name, residential address, first and second phone numbers, model, and serial numbers, along with your reasons for messaging and any queries you may have.

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Phone Number


Mon-Fri: 8am - 7pm (ET)

Contact Address

PO Box 1780,
Rapid City, SD-57709,

What is covered under the Hotpoint Warranty?

This limited warranty is applicable to the original purchaser as well as any subsequent owners of products purchased for home use within the United States. If the product is situated in an area where service by a GE Appliances Authorized Servicer is unavailable, you might incur a trip charge or may need to transport the product to an Authorized GE Appliances Service center for maintenance. This warranty covers any part of the range that experiences failure due to a defect in materials or workmanship. During this one-year limited warranty period, GE Appliances will offer complimentary labor and in-home service to replace any defective components.

  • 1-year limited warranty on most of the appliances

What is NOT covered under the Hotpoint Warranty?

Hotpoint or GE appliances will not provide warranty coverage for improper installation, delivery, or maintenance. The warranty does not extend to product failures resulting from abuse, misuse, modification, or any use outside of the intended purpose, including commercial use. It also does not include the replacement of house fuses or the resetting of circuit breakers. Damages caused by accidents, fires, floods, or acts of nature, as well as any incidental or consequential damages arising from potential defects in this appliance, are not covered. Furthermore, any damage occurring after delivery, instances where the product is not accessible for required service, and service for repairing or replacing light bulbs other than LED lamps are excluded from the warranty.

About Hotpoint

Hotpoint appliances have been engineered to match your level of dedication and hard work. These appliances tackle daily tasks with unwavering commitment. What started over a century ago continues to thrive today, thanks to a brand established by two tenacious inventors who were at the forefront of creating household appliances that people rely on daily. Their unwavering determination played a crucial role in kickstarting the multi-billion dollar electric appliance industry we are familiar with today. In 1965, they introduced the first low-speed agitation clothes washer, revolutionizing laundry by enabling the machine washing of delicate items like lingerie, synthetics, and cashmere sweaters, which had previously required hand washing.

Products of Hotpoint

Refrigerators Freezers Electric Ranges Gas Ranges Microwave Ovens Vent Hoods Dishwashers Washers Dryers Air Conditioners

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hotpoint logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hotpoint.