3 Simple Steps for Jandy Warranty Claim

Step 1:

• Every product purchased from Jandy can directly be registered, which also plays a key role in Jandy warranty claims.

• Jandy is a branch company of Fluidra. Hence you can register your products on both the Jandy and Fluidra websites.

• You will have to provide product details like serial number, date, and location of purchase along with the necessary information of the pool owner, including his/her detailed address, to complete the registration.
  

Step 2:

• Any Jandy product can be claimed directly to Jandy by using the “Warranty RMA Request” form. Please provide the information regarding who this RMA is for, account information, and necessary contact details.

• Quantity, part number, description, type of RMA, dealer name, date of purchase, and serial number are the RMA details to be provided mandatorily.

• You can also get in touch with an authorized Jandy dealer near you to initiate the Jandy warranty claim.

• In both methods, You will be assigned with a RMA number if your product is eligible for the Jandy warranty claim. You will be then guided on the further steps to complete the Jandy warranty claim.
  

Step 3:

• Jandy maintains a simple and straightforward support you can contact directly to get a solution for any of your concerns and issues regarding their product and services.

• You can either make a call or send them an email to provide them with a detailed explanation. Their experts from the other end will resolve your issue promptly. You can also consider contacting Fluidra customer support for this purpose.

• During the warranty process, Jandy may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year general warranty period.
  

Jandy Warranty Period:

• Jandy offers a 1-year warranty on JXi™ heaters, a 2-year warranty on heat pumps, a 3-year warranty on variable speed pumps and nicheless underwater lights

• Jandy also provides a 5-year warranty on JXi Gas Heater heat exchangers with factory-installed VersaFlo™ Integrated Bypass, as well as on heat pump compressors and heat exchangers