James Hardie provides a unique form to submit the warranty claim. James Hardie requires you to provide three different documents to proceed with the warranty claiming process.
The proof of purchase and photos taken with mobile devices are sufficient, along with proof of property ownership. The same name and property address should be on the proof of property ownership.
The customer support team has the ability to turn complicated problems into uncomplicated ones. They are well-known for solving a lot of issues and are experienced and talented.
As you scroll down slightly, you'll encounter the various branches of James Hardie spanning across different regions worldwide.
This Limited Warranty provides you with particular legal entitlements, and you might possess further rights that differ depending on the state you reside in.
In certain states, there are no restrictions on the duration of implied warranties for consumers. Consequently, the mentioned limitation might not be applicable to you.
10-year transferable limited product warranty on HARDIEWRAP™ Weather Barrier
30-year limited warranty on Hardie® Plank HZ5® Lap Siding, Hardie® Trim HZ5® Boards, Hardie® Panel HZ5® Vertical Siding
26300 La Alameda, Suite 400,
Mission Viejo, California-92691,
USA.
Jamie Hardie Building Products Inc. provides a warranty for a specified period starting from the purchase date. If the Product is found to be defective in materials or workmanship, Hardie will, at its sole discretion, either replace the defective portion of the Product or reimburse the Covered Person for the replacement of the defective portion of the Product, affected finishing materials, and necessary installation labor.
The limited warranty provided by James Hardie does not extend to damages or defects resulting from various circumstances, including improper storage, shipping, handling, or installation of the product. This encompasses instances where the product hasn't been installed in compliance with James Hardie's published installation instructions and relevant building codes. Additionally, any subsequent processing, modification, or alteration of the product after it has left James Hardie's facilities will not be covered. Neglect, abuse, misuse, repairs, alterations, settlement, or structural movement, as well as damage from water infiltration or exceeding maximum designed wind loads, are also excluded from warranty coverage. Acts of nature, such as tornados, hurricanes, floods, earthquakes, severe weather, or other natural phenomena, are not covered. Furthermore, issues like efflorescence, peeling, or performance of third-party paints, stains, and coatings, along with the growth of mold, mildew, fungi, bacteria, or any organism on the product's surfaces, are not included. Lack of proper maintenance and any causes unrelated to material or manufacturing defects attributable to James Hardie are also excluded from warranty coverage.
Our claim assistance covers all James Hardie products, including:
| Product name |
|---|
| Trim Boards |
| Soffit Panels |
| Backer Boards |
| Weather Barriers |
| Lap Siding |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of James Hardie logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of James Hardie.