Step 1:

  • Contact BowFlex support via phone or email to report your issue and start the warranty claim.

  • The support team will evaluate your issue and guide you through the next steps.

  • Assistance is available for both in-warranty and out-of-warranty products.

  • Support ensures quick resolution through calls or email communication.

Step 2:

  • Product registration is not required if purchased from the official website or call center, but may be required for other purchases.

  • Keep your proof of purchase ready to validate warranty eligibility.

  • Provide personal details such as name, email, phone number, and full address.

  • Submit product details including type, serial number, purchase location, date, and price.

Step 3:

  • Create a BowFlex account for faster checkout, order tracking, and service management.

  • Register using your name, email, and password to access exclusive features and offers.

  • Use your account to track warranty status and manage support requests more efficiently.

BowFlex Warranty Period:

  • BowFlex provides a 2-year warranty on parts for SelectTech 552 Dumbbells, a 3-year warranty for SelectTech 1090 Dumbbells, and a 5-year warranty on the machine and Power Rod resistance rods for the BowFlex Blaze

Real Experiences with BowFlex Warranty Claims:

Typical Processing Time: Warranty replacement parts are typically shipped promptly once a defect is verified, though items must be returned within 14 days of receiving an RMA.

Reason for Common Delays: Delays often stem from the owner's failure to provide a detailed error description or serial number, which prevents the support team from identifying the correct replacement components.

Helpful Tip to make the claim easier: Always retain your original packaging for at least six weeks; if you decide to utilize the "Satisfaction Guarantee" return, the equipment must be shipped back in its original box to be eligible for a refund.

Required Documents for Your BowFlex Warranty Claims:

  • proof of purchase

BowFlex Contact Information:

Phone Number

+1-800-605-3369

Mon-Fri: 6am - 3pm(PDT)

Contact Address

17750 SE 6th Way,
Vancouver, Washington-98683,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming BowFlex warranty hassle-free.

Useful Links:

What is covered under the BowFlex Warranty?

BowFlex warranty is valid for the following:

  • The original purchaser
  • Material and workmanship defects
  • Repair or replacement
  • Claims made within 30 days of discovering the defect

What is NOT covered under the BowFlex Warranty?

BowFlex warranty will not be valid:

  • Normal wear and tear
  • Lack of proper maintenance
  • Tampering, modifications, or improper storage
  • Use beyond recommended settings and weight limits
  • Ignoring assembly, maintenance, or safety instructions

BowFlex Warranty FAQs

What does BowFlex warranty cover?

BowFlex warranty covers manufacturing defects in materials and workmanship, including issues with parts, resistance systems, and electronic components depending on the product.

How long is BowFlex warranty valid for different products?

Warranty length varies by product, such as 2 years for SelectTech 552 dumbbells, 3 years for SelectTech 1090, and up to 5 years for certain machine frames and resistance rods.

Is BowFlex warranty valid without product registration?

Yes, but registering your product helps speed up service and ensures easier verification of ownership and warranty eligibility.

What documents are required for a BowFlex warranty claim?

You typically need proof of purchase, product serial number, model details, and your contact information to file a warranty claim.

Does BowFlex warranty cover accidental damage?

No, standard BowFlex warranty does not cover accidental damage, misuse, or wear and tear from normal usage.

Can I transfer my BowFlex warranty to another person?

BowFlex warranties are generally non-transferable and apply only to the original purchaser with valid proof of purchase.

What is the BowFlex customer service phone number?

You can contact BowFlex customer support at 800-618-8853 for warranty claims, product support, and service assistance.

How long does BowFlex warranty service take?

Service time varies, but most warranty repairs or replacements are processed within a few business days to a couple of weeks depending on parts availability.

Does BowFlex dumbbells warranty cover replacement?

Yes, BowFlex dumbbells warranty covers manufacturing defects, and eligible cases may include repair or replacement of faulty parts.

What is BowFlex warranty for indoor bikes?

BowFlex indoor bike warranty covers manufacturing defects in frame, resistance system, and electronic components depending on the model.

Products of BowFlex:

Our complete claim assistance covers all BowFlex products, including:

Product name
Bikes
VeloCore Bike 22
VeloCore Bike 16
IC Bike SE
C6 Bike
Ellipticals
Max Total 16
Max Trainer M9
Max Trainer SE
Max Trainer M6
Weight and Benches
Dumbbells
Kettlebells
Benches
Barbell with Curlbar
Treadmills
BowFlex Machine Sets

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BowFlex logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BowFlex.