3 Simple Steps for BowFlex Warranty Claim

Step 1:

  • Contact BowFlex support via phone or email to report your issue and start the warranty claim.

  • The support team will evaluate your issue and guide you through the next steps.

  • Assistance is available for both in-warranty and out-of-warranty products.

  • Support ensures quick resolution through calls or email communication.

Step 2:

  • Product registration is not required if purchased from the official website or call center, but may be required for other purchases.

  • Keep your proof of purchase ready to validate warranty eligibility.

  • Provide personal details such as name, email, phone number, and full address.

  • Submit product details including type, serial number, purchase location, date, and price.

Step 3:

  • Create a BowFlex account for faster checkout, order tracking, and service management.

  • Register using your name, email, and password to access exclusive features and offers.

  • Use your account to track warranty status and manage support requests more efficiently.

BowFlex Warranty Period:

  • BowFlex provides a 2-year warranty on parts for SelectTech 552 Dumbbells, a 3-year warranty for SelectTech 1090 Dumbbells, and a 5-year warranty on the machine and Power Rod resistance rods for the BowFlex Blaze

Real Experiences with BowFlex Warranty Claims:

Typical Processing Time: Warranty replacement parts are typically shipped promptly once a defect is verified, though items must be returned within 14 days of receiving an RMA.

Reason for Common Delays: Delays often stem from the owner's failure to provide a detailed error description or serial number, which prevents the support team from identifying the correct replacement components.

Helpful Tip to make the claim easier: Always retain your original packaging for at least six weeks; if you decide to utilize the "Satisfaction Guarantee" return, the equipment must be shipped back in its original box to be eligible for a refund.

Required Documents for Your BowFlex Warranty Claims:

  • proof of purchase

How to claim BowFlex Warranty

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BowFlex Contact Information:

Email Support

customerservice@bowflex.com

Phone Number

+1-800-605-3369

Mon-Fri: 6am - 3pm(PDT)

Contact Address

17750 SE 6th Way,
Vancouver, Washington-98683,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming BowFlex warranty hassle-free.

Useful Links:

What is covered under the BowFlex Warranty?

BowFlex warranty is valid for the following:

  • The original purchaser
  • Material and workmanship defects
  • Repair or replacement
  • Claims made within 30 days of discovering the defect

What is NOT covered under the BowFlex Warranty?

BowFlex warranty will not be valid:

  • Normal wear and tear
  • Lack of proper maintenance
  • Tampering, modifications, or improper storage
  • Use beyond recommended settings and weight limits
  • Ignoring assembly, maintenance, or safety instructions

BowFlex Warranty FAQs

Does my BowFlex warranty cover adjustable dumbbells and home gym equipment?

BowFlex fitness equipment, including adjustable dumbbells, BowFlex SelectTech weights, home gym machines, treadmills, exercise bikes, and Max Trainer systems, generally includes limited manufacturer warranty coverage for defects related to materials, workmanship, and mechanical components during normal home use. Common warranty-supported issues may include weight locking failures, console malfunctions, resistance problems, or structural defects. Our warranty assistance service helps customers understand eligibility and navigate the support process more efficiently.

How can I file a warranty claim for BowFlex adjustable dumbbells?

To file a warranty claim for BowFlex adjustable dumbbells, including BowFlex SelectTech 552, BowFlex SelectTech 1090, adjustable kettlebells, and adjustable weight sets, customers usually need proof of purchase, product details, and a description of the issue. Common concerns include dial mechanism failure, uneven weight locking, or structural defects. Whether you own BowFlex 552 dumbbells, BowFlex 1090 dumbbells, or SelectTech dumbbells, our company helps customers organize warranty claim documentation and communicate with support teams effectively.

Are BowFlex treadmills covered under warranty support?

BowFlex treadmills, including BowFlex T10, BowFlex T22, BowFlex treadmill 10, and BowFlex treadmill 22, may qualify for warranty support if they experience motor failure, touchscreen issues, belt alignment problems, or console malfunctions caused by manufacturing defects. Home treadmills often require troubleshooting and diagnostics before warranty approval. Our warranty assistance service helps customers understand repair and replacement options.

What documents are required for a BowFlex warranty claim?

You typically need proof of purchase, product serial number, model details, and your contact information to file a warranty claim.

Does BowFlex warranty cover Max Trainer and elliptical equipment?

BowFlex Max Trainer products, including BowFlex Max Trainer M5, M6, M8, and M9, as well as BowFlex elliptical machines, may qualify for warranty support if they develop resistance issues, display failures, or mechanical defects during normal use. These cardio machines are designed for high-performance workouts, so professional diagnostics may be required during warranty evaluation. Our support team helps customers review coverage and repair eligibility.

Can I get warranty support for BowFlex exercise bikes and VeloCore?

BowFlex bikes, including the BowFlex C6 bike, BowFlex VeloCore 16, BowFlex VeloCore 22, and stationary exercise bikes, may qualify for warranty support if they experience resistance system problems, console errors, pedal issues, or connectivity malfunctions. Whether you own a VeloCore bike or BowFlex spin bike, our company helps customers understand available support and replacement options.

What should I do if my BowFlex home gym machine stops working?

If your BowFlex home gym, BowFlex Revolution, BowFlex Xtreme 2 SE, or other complete home gym machine stops functioning properly, the issue may qualify for warranty evaluation depending on the product condition and warranty status. Common concerns include cable tension issues, pulley malfunctions, resistance failures, or frame defects. Our warranty assistance service helps customers troubleshoot equipment problems and determine support eligibility.

Are BowFlex benches and weight accessories covered under warranty?

BowFlex benches, BowFlex weight benches, BowFlex dumbbell stands, adjustable barbells, curl bars, and weight accessories may qualify for warranty support if they develop manufacturing-related defects such as frame instability, locking failures, or damaged adjustment mechanisms. Accessories like the BowFlex SelectTech 2080 barbell and BowFlex curl bar may have different warranty terms depending on the product category. Our assistance service helps customers understand support coverage.

Does BowFlex warranty cover SelectTech locking or dial mechanism issues?

BowFlex SelectTech adjustable dumbbells, including SelectTech 552 and SelectTech 1090 models, may qualify for warranty support if they experience dial selector malfunctions, locking issues, or weight plate engagement problems caused by manufacturing defects. These smart dumbbells rely on precision mechanisms, so proper use and maintenance are important for warranty eligibility. Our company helps customers understand repair or replacement options.

Can I get support for BowFlex equipment purchased during promotions or sales?

BowFlex products purchased during sales events, including BowFlex Black Friday promotions or discounted home gym equipment purchases, generally still include standard manufacturer warranty coverage if purchased from authorized retailers. Warranty eligibility depends on the product and proof of purchase rather than the sale price. Our support assistance service helps customers verify claim eligibility and navigate the process.

Products of BowFlex:

Our complete claim assistance covers all BowFlex products, including:

Product name
Bikes
VeloCore Bike 22
VeloCore Bike 16
IC Bike SE
C6 Bike
Ellipticals
Max Total 16
Max Trainer M9
Max Trainer SE
Max Trainer M6
Weight and Benches
Dumbbells
Kettlebells
Benches
Barbell with Curlbar
Treadmills
BowFlex Machine Sets

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BowFlex logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BowFlex.