3 Simple Steps for Jabra Warranty Claim

Step 1:

  • Register your Jabra product to activate the 2-year warranty.

  • Enter details like your name, email, state, country, and product information.

  • After registration, Jabra may send you news, offers, and product tips by email.

  • You will also receive an order confirmation email to help track your purchase status.

Step 2:

  • Jabra offers a 100-day money-back guarantee from the shipping date.

  • Contact Jabra Support within 100 days and provide your order number.

  • Products purchased from the official website qualify for free returns.

  • If purchased through a marketplace or retailer, request the refund through the same seller or store.

Step 3:

  • Reach out to the support team whenever you need assistance with your product.

  • Use the support page to select and filter the specific product you need help with.

  • Find useful resources like Bluetooth pairing guides, software updates, and warranty information.

  • Jabra also provides help videos and setup instructions for headphones and other devices.

Jabra Warranty Period:

  • 180-day limited warranty on manufacturer refurbished products

  • 1-year limited warranty on cordless products and consumer products

  • 2-year limited warranty on Corded products/Evolve/Evolve2/Speak/PanaCast

  • 3-year limited warranty on BIZ 2400/BIZ 2400 II/Engage 50/Engage LINK

  • 5-year limited warranty on Jabra steel

Real Experiences with Jabra Warranty Claims:

Typical Processing Time: Most Jabra warranty claims are reviewed within a few business days to 1–2 weeks, depending on product inspection and replacement processing.

Reason for Common Delays: Delays usually happen due to missing proof of purchase, unregistered products, incomplete claim details, or shipping and inspection issues.

Helpful Tip to make the claim easier: Keep your receipt, serial number, and product photos ready, and register eligible devices in the Jabra Sound+ app for extended warranty benefits.

Required Documents for Your Jabra Warranty Claims:

  • Proof of purchase or invoice

  • Product serial number

  • Product model details

How to claim Jabra Warranty

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Jabra Contact Information:

Email Support

jabrasupport.us@jabra.com

Phone Number

USA:
+1-316-251-7910

Mon-Fri 8am - 6pm (EDT)

Contact Address

900 Chelmsford Street Tower II,
8th Floor Lowell, MA-01851,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Jabra warranty hassle-free.

Useful Links:

What is covered under the Jabra Warranty?

Jabra warranty policy applies to:

  • Covers defects in materials and workmanship for products purchased from authorized resellers.
  • Warranty duration is either one (1) year or two (2) years, depending on the product, starting from the purchase date with proof of purchase.
  • Two (2) year warranty requires product registration via the Jabra Sound+ application.
  • Replacement earbuds are included under the warranty.
  • Three (3) year warranty available with product registration via the Jabra Sport Life application.
  • Warranty terms may differ for business products.

What is NOT covered under the Jabra Warranty?

Jabra warranty does not apply to:

  • Warranty applies only to products purchased for personal use, not for commercial resale.
  • Becomes void if the factory-applied serial number, date code label, or product label is altered or removed.
  • Does not cover defects or damages from improper storage, faulty installation, misuse, abuse, neglect, contact with liquids, or exposure to improper conditions.
  • Loss of headsets, headphones, or earbuds, including incidents involving GN Partners, is excluded.
  • Products left uncharged for more than six (6) months are not covered.
  • Excludes liability for incidental or consequential damages, such as commercial losses, ancillary costs, time loss, or inconveniences.
  • Remedies like repairs, replacements, or refunds are the exclusive recourse, overriding other express or implied warranties, including merchantability and fitness for a specific purpose.

Jabra Warranty FAQs

Does my Jabra headset warranty cover connectivity and audio problems?

Jabra headsets, including Jabra Evolve 65, Jabra Evolve2 75, Jabra wireless headsets, and Jabra Bluetooth headphones, generally include limited manufacturer warranty coverage for defects related to sound quality, Bluetooth connectivity, microphones, and charging systems. Common issues may include one-sided audio, pairing failures, microphone malfunctions, or battery charging problems during normal use. Products damaged by accidental drops, liquid exposure, or unauthorized repairs may not qualify for warranty support. Our warranty assistance service helps customers understand coverage and navigate the support process more efficiently.

How can I file a warranty claim for Jabra Elite earbuds?

To file a warranty claim for Jabra Elite earbuds such as Jabra Elite 3, Jabra Elite 4, Jabra Elite 7, Jabra Elite 75t, Jabra Elite 85t, or Jabra Elite Active models, customers typically need proof of purchase, product serial information, and a clear description of the issue. Common concerns include charging case failures, Bluetooth connection problems, or reduced audio performance. Our company helps customers organize warranty claim information and communicate with support teams more effectively.

Are Jabra wireless earbuds covered under warranty support?

Jabra wireless earbuds, including Jabra Elite Active 75t, Jabra Elite Active 7, Jabra Elite Active 85t, and Jabra wireless earbuds designed for sports and everyday use, may qualify for warranty support if they develop manufacturing defects affecting battery life, audio output, or charging functionality. Since many Jabra in ear products are designed for workouts and outdoor use, proper maintenance is important to maintain warranty eligibility. Our assistance service helps customers review support options and claim requirements.

Does Jabra warranty cover office headsets and call center headsets?

Jabra office headsets, including Jabra Evolve headsets, Jabra Biz 2300, Jabra Engage 55, Jabra Pro 920, Jabra Pro 930, and call center headsets, may qualify for warranty support if they experience microphone failures, speaker problems, or wireless connection defects during normal professional use. Products such as the Jabra Evolve 75 MS, Jabra Evolve2 40, and Jabra Engage 75 Mono are commonly used for remote work and customer support environments. Our warranty assistance service helps customers understand repair and replacement options.

Can I get support for charging problems with my Jabra headphones?

Charging-related issues involving Jabra headphones, Jabra noise cancelling headphones, Jabra wireless headphones, and Jabra headphones with mic features may qualify for warranty evaluation depending on the product condition and purchase date. Common concerns include charging ports not responding, battery drain, or devices failing to power on. Whether you own Jabra Elite 85H headphones or Jabra Bluetooth headsets, our support assistance team helps customers troubleshoot issues and determine warranty eligibility.

What should I do if my Jabra speakerphone stops working?

Jabra speakerphone products such as the Jabra Speak 510, Jabra Speak 710, Jabra conference speaker systems, and Jabra speaker devices may qualify for warranty support if they develop audio, connectivity, or power-related defects. These products are widely used for conference calls and office communication, so problems affecting microphone clarity or Bluetooth pairing may require troubleshooting or repair evaluation. Our company helps customers understand available support options and claim procedures.

Does Jabra warranty cover sports earbuds and active lifestyle products?

Jabra sport earbuds and active lifestyle products, including Jabra Elite Sport, Jabra Active earbuds, and Jabra 75t Active models, may qualify for warranty support if they develop defects related to sound quality, charging systems, or Bluetooth performance during normal use. Since these products are designed for workouts and movement, damage caused by excessive moisture exposure or physical impact may not be covered. Our assistance service helps customers better understand warranty terms and available support options.

Can I get replacement support for damaged headset microphones?

Jabra headsets with mic features, including Jabra wireless headsets with mic, Jabra Evolve 65 UC, Jabra Evolve 75 UC, and Jabra Bluetooth headset products, may qualify for replacement or repair support if the microphone stops functioning because of a manufacturing defect. Products commonly used in office and customer service environments may experience wear from frequent daily use, so warranty evaluation depends on the product condition and warranty status.

Are Jabra conference and professional audio devices repairable after warranty expiration?

Many Jabra professional audio devices, including Jabra 810, Jabra Speak 410, Jabra Engage series products, and conference speaker systems, may still have repair or replacement options available after the warranty period ends. Customers using office communication equipment often seek replacement accessories, charging cables, or microphone components for continued use. Our company helps customers locate support information and understand available service options for older Jabra devices.

Can your company help with Jabra warranty support and claim assistance?

Yes, our company provides warranty assistance services for Jabra headsets, wireless earbuds, office headsets, conference speakerphones, and Bluetooth audio products. We help customers understand warranty coverage, organize claim documentation, troubleshoot device issues, and communicate with support teams more efficiently. Whether you own Jabra Elite earbuds, Jabra Evolve headsets, Jabra Speak conference speakers, or Jabra noise cancelling headphones, our goal is to make the warranty support process simpler and less stressful.

Products of Jabra:

Our complete claim assistance covers all Jabra products, including:

Product name
Wireless headset
Evolve3 75
Evolve3 85
Evolve2
Jabra Evolve 65e
Speakerphone
Jabra Speak 810
Jabra Speak 710
Corded Headset
Jabra Evolve2 40 SE
Jabra Evolve2 50

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Jabra logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Jabra.