For IT Luggage warranty claim, you are requested to visit the contact page. There, you need to fill out the form, including personal and purchase details.
Additionally, proof of purchase, warranty hang tag, a photo of the front of the case, and an image of the faulty product have to be uploaded.
It is important to note that a maximum of ten photos can be uploaded without exceeding more than 3Mb for each photo, and the video's maximum size is 10 Mb. The original owner of the item is eligible for the IT Luggage warranty claim.
You are given a 28-day window from the day you receive your goods to initiate a return for a complete refund. The items should remain unused and be in their original condition and packaging.
Customer support will issue a Return Merchandise Authorization (RMA) number. Once you have obtained this number, you are ready to proceed with returning the products to them.
You are accountable for covering any return postage costs you may encounter. In the event that an item experiences a fault within the warranty period, they will take care of the expenses associated with returning the item.
The adept, seasoned, and skilled customer support team members are ready to address your queries and provide assistance whenever you require their help.
Uncover additional information about their most recent products by thoroughly exploring their official website.
During the warranty process, It Luggage may provide you with one of the following solutions: either a warranty replacement or warranty service during the 10-year warranty period.
IT Luggage offers 10-year warranty on all luggage
For further info, Kindly Get in touch with It Luggage via this email.
[email protected]Luggage House, The Chase, Foxholes Business Park,
Hertford, Herts-SG13 7NN,
United Kingdom.
If you are having trouble contacting It Luggage, submit a claim here.
IT Luggage warranty is applicable for:
IT Luggage warranty does not apply to:
Our claim assistance covers all It Luggage products, including:
Product name |
---|
Luggage |
Lykke 22" Softside Carry-On 8 Wheel Spinner |
Duo-Tone 21" Softside Carry-On 4 Wheel Spinner |
Lykke 22" Softside Carry-On 8 Wheel Spinner |
ECO-Tough 21" Hardside Carry-On 8 Wheel Expandable Spinner |
Encompass 21" Hardside Carry-On 8 Wheel Expandable Spinner |
Lykke 3 Piece Softside 8 Wheel Spinner Set |
Momentous 3 Piece Hardside 8 Wheel Expandable Spinner Set |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of It Luggage logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of It Luggage.