3 Simple Steps for Incipio Warranty Claim

Step 1:

• Incipio anticipates that you take immediate action to request a replacement during the warranty period using the return form. Incipio requires certain documents regarding the purchase and products to be provided.

• Just two business days are ample for the customer support team to get back to you after the form is received. Incipio tries to provide the replacements within the USA in 3 to 5 business days.

Step 2:

• Incipio will gladly accept returned products without further questions, but you are required to return products purchased from the original website within thirty days.

• To qualify for the Onward Brands Guaranteed for Life Warranty, you need to register your product within sixty (60) days of the original purchase date.
  

Step 3:

• The objective of the customer support team is to provide timely assistance whenever you need it. You can trust them as they have resolved numerous consumer issues.

• Several Incipio products are seasonal or released in limited quantities. Incipio reserves the right to substitute any product with one of equal value.
  

Incipio Warranty Period:

• 1-year limited warranty on Incipio products manufactured prior to January 1, 2020, all lithium Ion Battery products, Incase Products, and any product listed as manufacturer warranty

• Lifetime warranty on Incipio products manufactured after January 1, 2020, purchased from Incipio Websites or a valid Incipio Reseller