The submission of the online warranty repair application form will provide the customer service team an opportunity to validate your problems and do warranty repairs on your products.
The staff members do fix the issues in a short span of time. The minimum and maximum time frames for contacting you are one and two business days, respectively.
All repairs will be completed by knowledgeable engineers within five business days after the product is received by the employees of ILIFE. The length of the time duration may be extended for a few irregular cases.
An email that you receive will have a link, case number, and password. With the help of that email, you are able to track the repair status of your products.
The customer service team is like a lifeguard for your products, as they have sound knowledge of providing solutions to the troubles you have been facing with your products for a while.
The form is included with the details of your name, email, telephone number, country, topic, and box to make comments or questions.
12-month warranty
3rd Floor, Business Center, Lijincheng Industrial Park,
Longhua District, Shenzhen,
Guangdong, China.
Let Warranty Valet assist you in claiming ILIFE Robot warranty hassle-free.
The warranty of ILIFE encompasses defects in materials and craftsmanship. Should any malfunctions occur during product operation within the warranty period, ILIFE will either repair or replace the affected items.
The warranty does not cover products damaged due to abuse, misuse, accidents, or natural disasters. It becomes invalid if the products are not used in accordance with the provided guidelines.
Our claim assistance covers all ILIFE Robot products, including:
| Product name |
|---|
| Cordless Stick Vacuums |
| Handheld Vacuum Cleaners |
| Wet and Dry Vacuums |
| Robotic Vacuums and Mops |
| Floor Washing Robots |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of ILIFE Robot logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of ILIFE Robot.