Step 1:

  • The original packaging, unused products, receipt or proof of purchase, and the same condition of the products are the three conditions that have been imposed by ABOX for the return process. You have to return the dissatisfied products within thirty calendar days from the receiving date.

  • In the event that the reasons for the return are quality-related issues, the shipping charges will be covered by the manufacturer, and no restocking fee will be levied on the consumers for any returns.

Step 2:

  • The processing time for a refund ranges from five to ten business days, during which the money will be credited back to your original form of payment. The refund is provided unless it is not approved.

  • The time period of 48 hours from the delivery date is given to you to notify the ABOX in case you received the wrong items. You can either have a replacement or a refund.

Step 3:

  • The customer service experts will be delighted to promptly address any questions you may have and provide assistance with any issues or concerns you might encounter.

  • ABOX is dedicated to delivering top-quality products and providing exceptionally friendly customer service support to its customers.

ABOX Warranty Period:

  • 30-day free replacement warranty

ABOX Contact Information:

Email Support

[email protected]

Phone Number

+1-437-800-0131

Mon-Fri: 9am - 5pm(PST)

Contact Address

36 South 18th Avenue, Suite A,
Brighton, CO-80601,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming ABOX warranty hassle-free.

What is covered under the ABOX Warranty?

Every product is accompanied by a complimentary replacement warranty valid for 30 days from the date of purchase. Should your purchase fail to match the description or if the item is found to be defective, kindly reach out to ABOX within 48 hours of receiving your order. Rest assured, they will promptly address all your concerns and ensure their resolution.

What is NOT covered under the ABOX Warranty?

The warranty policy excludes coverage for misuse, accidental damage, water damage, or any form of abuse inflicted upon the purchased product.

Products of ABOX:

Our claim assistance covers all ABOX products, including:

Product name
Massage Guns
Monitor Stands
Thermal Laminators
Vacuum Sealers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of ABOX logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of ABOX.