Step 1:

  • Since there isn't a product registration process for Hyper Tough, you'll need to visit Walmart's website to initiate a warranty claim.

  • This website serves as the hub not only for warranty-related matters but also for tracking or cancelling orders, reorders, refunds, pickups, and delivery requests.

  • A dedicated FAQ page has been established to effectively address the questions and concerns of the esteemed customers.

  • During the warranty process, Hypertough may provide you with one of the following solutions: a refund, warranty replacement, or warranty service during the 1-year warranty period.

Step 2:

  • Walmart offers return options for almost all items in their inventory.

  • By checking your purchase history on the website, you can find the most recent eligible date for returns or replacements.

  • Nonetheless, it's advisable to retain both the original manufacturer's packaging and your receipt for a minimum of 90 days following your purchase.

  • Products acquired from dealers or resellers rather than directly from Walmart's website do not qualify for return, refund, or exchange.

Step 3:

  • Take a look at their official website to discover their latest products, promotions, offers, and more.

  • Sharing this information will aid them in providing you with the products and services you desire, ultimately enhancing your shopping experience.

Hyper Tough Warranty Period:

  • 2-year limited warranty on the Hyper Tough 12-volt max drill driver

Hyper Tough Contact Information:

Phone Number

+1-800-925-6278

Contact Address

702 SW 8th Street,
Bentonville, Arkansas-72712,
USA.

Chat or Submit a Claim

If you are having trouble contacting Hyper Tough, submit a claim here.

What is covered under the Hyper Tough Warranty?

The majority of their products are accompanied by a manufacturer's warranty that typically spans from 90 days to one year, starting from the date of purchase. If you encounter any issues within this warranty period that fall under its coverage, they will direct you to the manufacturer for assistance.

What is NOT covered under the Hyper Tough Warranty?

The Hyper Tough Warranty excludes:

  • Regular wear and tear
  • Products falsely described or substantially misrepresented
  • Damages from improper maintenance, negligence, or disregard
  • Deliberate misuse or abuse of the product
  • Expendable parts and accessories
  • Repairs or replacements that deviate from manufacturer’s procedures
  • Failure to adhere to the manufacturer’s warranty terms

Products of Hyper Tough:

Our claim assistance covers all Hyper Tough products, including:

Product name
Cordless String Trimmer
Corded Hammer Drill
Cordless Rachet
Hedge Trimmer
Cordless Rotary Tool

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hyper Tough logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hyper Tough.