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Let Warranty Valet assist you in claiming Hyper Tough warranty hassle-free.
Take clear photos of your original purchase receipt and the tool’s model or serial number label.
Contact the manufacturer and provide your full name, shipping address, phone number, tool model number, a brief description of the issue, and the required photos.
Once your proof of purchase is verified and your claim is approved, the manufacturer will ship a replacement tool or battery within 7–14 business days. If you purchased the item less than 90 days ago, you may be able to exchange it at Walmart’s Customer Service desk by bringing the tool and receipt, subject to Walmart’s return policy.
Hyper Tough products generally come with a 2-year limited warranty on weed eaters, drills, lawn mowers, and most power tools, while hand tools often have a lifetime warranty and air compressors carry 1-2 years limited coverage. Other items like cordless tools and outdoor equipment follow the same 1-2 year limited terms, exclusively handled through Walmart returns with proof of purchase. Warranties cover defects but not misuse, and registration may be required for some claims.
Typical Processing Time: Most Hyper Tough warranty claims are handled in about 7–14 business days, depending on Walmart processing, inspection, and replacement availability.
Reason for Common Delays: Delays usually happen due to missing receipt, incorrect model/serial identification, Walmart return routing issues, or needing physical inspection before approval.
Helpful Tip to make the claim easier: Always keep your Walmart receipt, note the model/serial number, and start the claim through Walmart support first before visiting the store or sending the product.
Original proof of purchase (Walmart receipt / invoice)

702 SW 8th Street,
Bentonville, Arkansas 72712, USA.
Hyper Tough warranty applies to:
The Hyper Tough warranty excludes:
Yes, Hyper Tough warranty generally covers power tools, cordless tools, Hyper Tough impact tools, and tool sets for manufacturing defects.
Yes, Hyper Tough 20V battery, 20V 4.0Ah battery, 12V battery, 18V battery, and replacement power tool batteries are covered if they fail due to defects.
Yes, Hyper Tough lawn mower, electric lawn mower, cordless lawn mower, 20-inch mower, and mower parts are covered under warranty for manufacturing issues.
Yes, Hyper Tough winches such as 2500 lb winch, 5500 lb winch, and 12000 lb winch are covered for mechanical or electrical defects under warranty terms.
Yes, tool box, rolling tool box, 5-drawer tool cabinet, workbench, and tool storage systems are typically covered for structural or manufacturing defects.
Yes, Hyper Tough fans (including high velocity drum fans) and air compressors are covered if they fail due to internal manufacturing defects.
Yes, extension cords, safety glasses, surge protectors, tool accessories, and small hand tools are generally covered under warranty if defective.
Hyper Tough warranty does not cover normal wear and tear, misuse, accidental damage, improper maintenance, or damage caused by incorrect usage or overload.
You can begin your claim through Walmart or the product support channel via Hyper Tough Support (Walmart) by providing proof of purchase and product details.
Yes, Hyper Tough products purchased from Walmart stores or Walmart online listings are covered under warranty if they are within the valid warranty period and purchased from authorized listings.
Our complete claim assistance covers all Hyper Tough products, including:
| Product name |
|---|
| Hyper Tough weed eater |
| HT19-401-003-16 |
| 26cc 2-Cycle |
| 26.5cc 4-Cycle |
| 20V 13" |
| Hyper Tough tools |
| 20V Drill Kit |
| 24V Impact |
| 12V Saw |
| 20V Circular |
| Hyper Tough drill |
| 20V Cordless |
| 12V Hammer |
| 24V Hammer |
| 20V Impact |
| Hyper Tough lawn mower |
| 40V 20" |
| 21" Gas 2-in-1 |
| 17" Electric |
| 40V Self-Propelled |
| Hyper Tough air compressor |
| 4 Gal Pancake |
| 6 Gal Hot Dog |
| 21 Gal Vertical |
| 1 Gal Twin |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hyper Tough logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hyper Tough.