Registering your tires marks the initial step in the warranty claim process. By registering your tires, you enable them to contact you in case of a product safety-related recall.
The registration form encompasses both personal information and store particulars. Moreover, you must furnish tire-specific details, including the purchase date, quantity of tires acquired, and the DOT number.
If you're unable to find the DOT number, there's no need to fret as it's located on the sidewalls of the tires. It begins with "DOT" followed by a sequence of numbers and letters, totaling up to 13 characters.
If the tires you've recently bought haven't been mounted on your vehicle yet, you can easily cancel your order by making a brief phone call to the customer service team.
Tires cannot be returned if they have been installed, used, mounted, repaired, or driven on. Several competitive warranties are available for customers' convenience.
Feel free to contact a Goodyear Tire Advisor for any tire warranty or other claims. They hold their products, services, and the meaningful connections they establish with customers like you in high regard.
You can expect to receive a response from them within 48 hours of submitting your information, a timeframe shorter than what's outlined in the registration form. Feel free to check out their FAQs page for answers to your questions.
During the warranty process, Goodyear Tires may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
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If you have trouble contacting Goodyear Tires, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The limited warranty applies exclusively to individuals who are either the owners or authorized representatives of the owners of new Goodyear highway automobiles, light trucks, or special trailer tires. These tires must bear the Department of Transportation prescribed tire identification numbers and must have been utilized solely on the vehicle they were initially installed on, following the recommendations of either the vehicle manufacturer or Goodyear. Moreover, these tires should have been purchased on or after April 1, 2019. If any new Goodyear highway radial automobile, radial light truck tire, or Special Trailer (ST) tire covered by this policy is taken out of service due to a covered warranty condition within the first 2/32" of usable tread or within twelve months from the date of purchase (whichever comes first), it will be replaced with a comparable new Goodyear tire at no cost, including mounting and balancing. It's essential to note that in the absence of proof of purchase, the date of manufacture will be used to ascertain eligibility for this limited warranty. Importantly, this limited warranty is only valid in the United States and Canada.
45-day guarantee on Kelly and Dunlop tires
60-day guarantee on Goodyear tires
Limited warranty on Goodyear tread life
Goodyear's limited warranty excludes various scenarios and conditions. These include tires with ride disturbance complaints worn beyond the first two thirty-seconds of an inch tread depth, or those affected by ride disturbance due to damaged wheels or vehicle-related issues. The warranty also doesn't cover adjustments involving aftermarket additions like tire fillers, sealants, or balancing substances. Irregular wear, damage from mechanical issues, improper inflation, and other factors like racing or misuse are also not covered. Road hazards, intentional alterations for appearance, and certain specialized tire uses, such as temporary spares in racing or police pursuit, are excluded. Additionally, specific tire types like Goodyear Unisteel Commercial Radial Light Truck Tires, those removed due to improper repairs, or issues related to low tire pressure-monitoring systems fall outside the warranty's scope and should refer to the vehicle manufacturer's warranty. Furthermore, ultra-high-performance summer tires used in winter conditions or experiencing resulting tread or shoulder cracking aren't covered. Weather-cracking is rejected if tires were purchased more than four years before adjustment or manufactured more than four years before adjustment without a verifiable purchase date.
Goodyear Tires is committed to manufacturing, innovating, and maintaining top-tier tires globally. Their journey started over 125 years ago in Akron, Ohio, and over the decades, Goodyear has grown to be among the largest tire companies worldwide. As a frontrunner in shaping the future of mobility, Goodyear continuously pioneers new and inventive products aimed at leveraging the potential of progress. With a deep understanding of swift and potent performance, Goodyear takes pride in its enduring partnerships with prominent racing organizations.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Goodyear Tires logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Goodyear Tires.