3 Simple Steps for Catalano Interiors Warranty Claim

Step 1:

• The delivery date of the products at your doorstep will be considered as the beginning date of the warranty period. When you make a warranty claim, you should provide them with invoices and receipts.

• The house calls, freight, and labor costs have to be paid separately by the customers in addition to the purchase price and they never come under warranty coverage.

Step 2:

• The head office of Catalano Interiors must be contacted to make a warranty claim. The contact section provides you with the office's address, email, phone number, and working hours information.

• No one can transfer the warranty to others and it is for the original purchaser mentioned in the original sales order. The products used for non-residential purposes cannot be claimed under this warranty scheme.

Step 3:

• The deciding power about whether the claim is due to wear and tear or a manufacturing fault rests in the hands of Catalano Interiors. You have seven days from the date the defects have been discovered to inform the manufacturer.

• If the purchaser collected the goods from Catalano Interiors, they are responsible for returning the goods at their own expense. Prior to returning the goods, the purchaser should coordinate with Catalano Interiors to arrange the return.

Catalano Interiors Warranty Period:

• 12-month warranty on case goods

• 24-month warranty on lounges