Hydro Flask warranty claims for any defective product begin with submitting a warranty request form.
The form contains the above-mentioned details, along with other required product information, such as the product name, a description of the issue, images for inspection, and your country of residence.
The customer support team will evaluate your issue by all means and determine the eligibility of the product for the claim.
They will then respond to you through email with return instructions. Make sure you send the product back to them along with your receipt and tracking number with shipping charges from your end.
They will resolve the issue in the product as soon as the product reaches their place and send it back to you within 10 business days.
You can directly chat, write, or call them to get valid responses and have your issues resolved in no time.
They can also help you in finding the store near you, tracking your order, shipping, and returns, along with warranty claims.
Items bought directly from the Hydro Flask website are eligible for a refund if returned within 30 days of the purchase date.
Refunds are processed within about 4 weeks after the product is received. Please note that the COD shipments are not accepted.
Hydro Flask offers a 5-year limited warranty on the Unbound Series of Soft Cooler Packs, Unbound Series of Cooler Totes, Day Escape Colder Pack, and Day Escape Bottle Slings
Hydro Flask offers a Limited Lifetime Warranty on Hydration, Tumbler, Coffee, Beer, Wine & Spirits, Food, Large Capacity Hard Goods, Accessories, and Journey Series products
525 NW York Dr, Bend,
Oregon 97703, USA.
Let Warranty Valet assist you in claiming Hydro Flask warranty hassle-free.
Hydro Flask warranty covers:
Hydro Flask warranty does not cover:
Our claim assistance covers all Hydro Flask products, including:
Product name |
---|
Bottles |
40 oz Wide Mouth with Flex Straw Cap |
24 oz Wide Mouth with Flex Straw Cap |
32 oz Wide Mouth Travel Bottle |
USA 21 oz Standard Mouth with Flex Straw Cap |
Tumblers |
40-oz Travel Tumbler |
28 oz All Around Tumbler |
12 oz Outdoor Tumbler |
20 oz All Around Tumbler |
MyHydro 32 oz Travel Tumbler |
Lunch Boxes |
8 L Insulated Lunch Bag |
5 L Insulated Lunch Bag |
20 L Insulated Tote |
Soft Coolers |
12 L Carry Out Soft Cooler |
20 L Carry Out Soft Cooler Pack |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hydro Flask logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hydro Flask.