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3 Simple Steps for husqvarna Warranty Claim
Step 1:
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Confirm that your Husqvarna product was purchased new and unused from an authorized dealer. The warranty does not cover used, repackaged, or unauthorized products.
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Verify that your product is within the applicable warranty period from the date of the original purchase and that the issue relates to a defect in materials or workmanship under normal outdoor use.
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Make sure the issue is not the result of misuse, abuse, improper maintenance, incorrect fuel or oil mixtures, modifications, impacts, accidents, or conditions beyond normal use. These are excluded from warranty coverage.
Step 2:
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Visit the official Husqvarna Group website and navigate to the Product Registration to register your product.
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Enter your product model number, serial number, date of purchase, and dealer information to complete the registration. Product registration helps streamline warranty verification and request processing.
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Retain your original proof of purchase and product documentation in a safe place throughout the warranty period, as it may be required to validate any warranty claim.
Step 3:
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If your Husqvarna product requires warranty service, contact your authorized Husqvarna dealer or Husqvarna customer support with your model details and proof of purchase ready.
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Provide a clear description of the issue and follow the instructions provided by the dealer or service technician to determine if the repair or replacement qualifies under the manufacturer’s warranty.
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Once your claim is reviewed, Husqvarna will, at its discretion, repair or replace the defective product. Replacement parts or a comparable product may be used. Refunds are typically not issued under the warranty.
husqvarna Warranty Period:
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Warranty periods vary by product category and model:
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Outdoor Power Tools and Equipment: Typically 2–3 years from the date of original purchase (refer to your product manual for exact terms)
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Robotic Mowers: Coverage may differ based on model and registration status
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Warranty duration is valid only in the country where the product was purchased.
husqvarna Contact Information:
Contact Address
9335 Harris Corners Parkway, Suite 500, Charlotte, NC 28269.
Useful Links:
What is covered under the husqvarna Warranty?
Husqvarna warrants eligible outdoor power equipment to the original purchaser against defects in materials and workmanship during normal use for the applicable warranty period.
- If a defect is confirmed, Husqvarna will, at its discretion, repair the product using new or approved replacement parts, or replace the product with a new or equivalent model.
- Warranty coverage applies only when products are maintained and operated according to Husqvarna’s guidelines and instructions, and only in the country where the product was originally purchased.
What is NOT covered under the husqvarna Warranty?
Damage resulting from normal wear and tear, maintenance parts, consumables (such as spark plugs, air filters, belts, blades, and cutters) are not covered.
- Damage caused by misuse, abuse, improper maintenance, accident, impacts, fire, theft, flood, or other acts of nature is excluded from warranty coverage.
- Service required due to improper fuel, oil, or lubricant use or failure to follow the product instructions or safety guidelines.
- Products that have been altered, modified, repaired, or serviced by unauthorized individuals or facilities.
- Cosmetic damage, surface rust, finish deterioration, or incidents that do not affect product functionality are excluded.
Products of husqvarna:
Our complete claim assistance covers all husqvarna products, including:
| Product name |
|---|
| Lawn Mowing |
| Sawing & Cutting |
| Trimming & Clearing |
| Batteries & Battery Equipment |
| Snow Blowers |
| Home & Garden Tools |
| Equipment |
| Clothing & Toys |
| Fuel & Oil |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of husqvarna logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of husqvarna.