Step 1:

  • Confirm that your Fantech product was purchased brand new from an authorized Fantech retailer, distributor, or official store.

  • Verify that your product is still within the applicable warranty period (which may vary by region and product type) from the original date of purchase.

  • Ensure that the problem is not caused by misuse, accidental damage, liquid spills, power surges, unauthorized modifications, improper installation, or the use of incompatible accessories.

Step 2:

  • Visit the official Fantech website and navigate to the Product Registration section for assistance and to register your product, if registration is available in your region.

  • Keep your product model number and serial number readily available when contacting support.

  • Retain your original proof of purchase in a safe place for the entire warranty period, as it may be required to validate your warranty claim.

Step 3:

  • If you purchased your Fantech product from a physical retail store, first contact the store where you made the purchase to check their exchange or return policy.

  • If the retailer cannot assist you and the product is still under warranty, contact Fantech customer support through the official website’s Support page.

  • If you purchased directly from an official Fantech online store, returns may be subject to the store’s return policy and applicable timeframe.

fantech world Warranty Period:

  • Fantech offers a standard 12-month warranty on most products, which covers repairs or replacements for manufacturing defects in material and workmanship

fantech world Contact Information:

Phone Number

9876543210

TEST

Contact Address

Sedayu Square Blok J No. 27 Jl. Lingkar Luar Barat Cengkareng - Jakarta Barat 11730, Indonesia

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming fantech world warranty hassle-free.

Useful Links:

What is covered under the fantech world Warranty?

Manufacturing defects in materials

  • Defects in workmanship under normal use
  • Hardware malfunctions not caused by external damage

What is NOT covered under the fantech world Warranty?

Physical damage (drops, cracked housings, broken connectors)

  • Water or liquid damage
  • Damage from power surges or improper voltage
  • Unauthorized repair attempts
  • Cosmetic damage that does not affect functionality

Products of fantech world:

Our complete claim assistance covers all fantech world products, including:

Product name
Gaming Mice
UX Series
XD Series
Wireless Gaming Mouse Series
Mechanical & Membrane Keyboards
MAXFIT Series
K-Series Gaming Keyboards
Gaming Headsets
HG Series Headsets
Wireless Gaming Headsets
Controllers & Console Accessories
WGP Series Gamepads
Streaming & Accessories
Microphones
Mousepads
Cooling Pads
RGB Accessories

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of fantech world logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of fantech world.