PlayStore & App Store
Confirm that your Fantech product was purchased brand new from an authorized Fantech retailer, distributor, or official store.
Verify that your product is still within the applicable warranty period (which may vary by region and product type) from the original date of purchase.
Ensure that the problem is not caused by misuse, accidental damage, liquid spills, power surges, unauthorized modifications, improper installation, or the use of incompatible accessories.
Visit the official Fantech website and navigate to the Product Registration section for assistance and to register your product, if registration is available in your region.
Keep your product model number and serial number readily available when contacting support.
Retain your original proof of purchase in a safe place for the entire warranty period, as it may be required to validate your warranty claim.
If you purchased your Fantech product from a physical retail store, first contact the store where you made the purchase to check their exchange or return policy.
If the retailer cannot assist you and the product is still under warranty, contact Fantech customer support through the official website’s Support page.
If you purchased directly from an official Fantech online store, returns may be subject to the store’s return policy and applicable timeframe.
Fantech offers a standard 12-month warranty on most products, which covers repairs or replacements for manufacturing defects in material and workmanship
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Let Warranty Valet assist you in claiming fantech world warranty hassle-free.
Manufacturing defects in materials
Physical damage (drops, cracked housings, broken connectors)
Our complete claim assistance covers all fantech world products, including:
| Product name |
|---|
| Gaming Mice |
| UX Series |
| XD Series |
| Wireless Gaming Mouse Series |
| Mechanical & Membrane Keyboards |
| MAXFIT Series |
| K-Series Gaming Keyboards |
| Gaming Headsets |
| HG Series Headsets |
| Wireless Gaming Headsets |
| Controllers & Console Accessories |
| WGP Series Gamepads |
| Streaming & Accessories |
| Microphones |
| Mousepads |
| Cooling Pads |
| RGB Accessories |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of fantech world logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of fantech world.