The support for warranty issues will be provided by the original purchaser, which means the place of purchase. Parts for repair at no cost are available for second-hand owners. Also, Individuals can contact the team for technical support for further assistance.
If your shipment included a warranty registration card, you can alternatively send a picture of it by using the camera icon to 71403. At the bottom of the screen, there is the model number or product name, where your information has to be typed by hand in case you tap it.
Under no circumstances shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages, or any other indirect damage, loss, cost, or expense.
In certain states, the exclusion or limitation of incidental or consequential damages may not be permitted, hence the above exclusion or limitation may not apply to you.
For queries to be rectified instantly, reach out to the customer service center which has solved numerous problems without asking you for the details again. The questions related to the majority of the topics can be answered.
Moving your cursor down a little bit will show you a small form with the necessary details to be completed without fail.
During the warranty process, Hunter Douglas Blinds may provide you with one of the following solutions: either a warranty replacement or warranty service during the 5 or 7-year lifetime limited warranty period.
5-year lifetime limited warranty for Hunter Douglas motorization
7-year lifetime limited warranty for operational cords
55 West 46th Street,
27th Floor, New York, NY-10036,
USA.
Let Warranty Valet assist you in claiming Hunter Douglas Blinds warranty hassle-free.
Hunter Douglas window fashion products are protected against defects in materials, workmanship, or operational failure for the entire duration of ownership by the original retail purchaser. This lifetime limited warranty extends to all internal mechanisms, components, brackets, and fabric delamination. Any necessary repairs or replacements will involve using similar or equivalent parts or products.
The lifetime limited warranty does not cover conditions resulting from normal wear and tear, abuse, accidents, misuse, or alterations to the product. It also excludes damages caused by exposure to the elements (such as sun damage, wind, water/moisture) and discoloration or fading over time. Additionally, the warranty does not apply if there is a failure to follow instructions regarding measurement, proper installation, cleaning, or maintenance. Costs associated with shipping, removal, and reinstallation are not covered by the lifetime limited warranty.
Our claim assistance covers all Hunter Douglas Blinds products, including:
| Product name |
|---|
| Sheer Shades |
| Roller Shades |
| Wood Blinds |
| Metal Blinds |
| Woven Shades |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hunter Douglas Blinds logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hunter Douglas Blinds.