• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Briggs & Riley Luggage warranty claim assistance in one click!

3 Simple Steps for Briggs & Riley Luggage Warranty Claim:

Step 1:

  • Registration can be done by creating an account. For account creation, your name, email, and password need to be furnished. Kindly input the email address linked to your Briggs & Riley account in the designated field.

  • The guarantee implies that if your bag ever incurs damage or breakage, they will provide free repairs without requiring proof of purchase and with no questions asked.

Step 2:

  • If your purchase from Briggs & Riley Online doesn't fully meet your satisfaction, you have the option to return any unused merchandise within 30 days of receiving the item. Ensure the original hangtags are attached, and the item is in its original packaging to receive a prompt refund.

  • After the bag is received at the warehouse, a complete refund will be issued to the card used for payment. Kindly allow 7-10 business days for the processing of your return.

  • No charge has to be paid for returns in the UK, and you should provide your email address or phone number and order number.

Step 3:

  • It's important to be aware that the timeframe for a refund to reflect on customers' records can vary among credit card companies.

  • The customer support team on the other side can be reached through any of the contact options provided at the bottom right corner of the screen for your convenience.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

+44 01491 642 333

Mon-Fri: 9am - 5:30pm(GMT)

Contact Address

10 Station Road,
Henley on Thames, Oxfordshire-RG9 1AY,
United Kingdom.

Useful Links:

What is covered under the Briggs & Riley Luggage Warranty?

The warranty encompasses the repair of all functional elements of your Briggs & Riley bag throughout its lifespan. Briggs & Riley will address repairs by either repairing or replacing damaged parts with the closest matching part or component in the most closely matching color.

  • Lifetime guarantee

What is NOT covered under the Briggs & Riley Luggage Warranty?

The warranty excludes coverage for cosmetic wear or cleaning, damage to the contents, or the replacement of lost or stolen bags and/or their contents. It also does not apply to products used in a manner contrary to the guidelines outlined in the manuals.

About Briggs & Riley Luggage

Briggs & Riley UK stands as the iconic American travel ware brand, rooted in a heritage of continuous innovation, precise performance, and unwavering commitment to the craft of travel. Leading the industry, Briggs & Riley raises standards to provide seamless experiences for discerning travelers globally. The design team tackles the complexities of modern travel by combining exceptional performance with enduring quality. At Briggs & Riley, a profound dedication to the art of travel resonates in every piece they create.

Products of Briggs & Riley Luggage

Weekend Bags Duffle Bags Tote Bags Garment Bags Cabin Bags

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Briggs & Riley Luggage logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Briggs & Riley Luggage.