Step 1:

  • You ought to register your product when you are about to claim the warranty for Danby appliances.

  • Danby encourages you to register your appliance at the time of purchase to guarantee that you receive the same consistent care that your product was designed and built with.

  • After giving your model and serial number, the retailer's name, date, and price of purchase you should provide your personal details along with proof of purchase.

Step 2:

  • If you've acquired a GD Midea-manufactured dehumidifier under the Danby brand, they kindly request you to check the official website or contact the helpline to verify whether your unit is impacted.

  • GD Midea offers a partial refund or a replacement unit to buyers of these dehumidifiers based on the unit's age, provided consumers agree to take these products out of service.

Step 3:

  • Filling out your information in the contact form will enable them to promptly get in touch with you. The identical information has to be provided as you provided during registration.

  • But some additional information about product type, warranty, or registration number and your inquiry should be given along with those details.

  • For customers who have not registered their products on the Silhouette Appliances website, they will need to complete the separate form provided below.

  • During the warranty process, Danby may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.

Danby Warranty Period:

  • 30-day limited warranty on plastic parts from the date of purchase

  • 1-year limited warranty on any functional parts

Danby Contact Information:

Email Support

[email protected]

Phone Number

+1-800-600-3055

Contact Address

1800 Production Dr,
Findlay, Ohio 45840, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Danby warranty hassle-free.

What is covered under the Danby Warranty?

Danby warranty is applicable to:

  • Defects in materials and workmanship
  • The original purchaser
  • Functional components
  • Repair or replacement for free

What is NOT covered under the Danby Warranty?

Danby warranty will not be applicable to:

  • Power-related issues
  • Transportation damages
  • Improper installation
  • Commercial use

Products of Danby:

Our claim assistance covers all Danby products, including:

Product name
Air Purifiers
Dehumidifiers
Mini-Split Systems
Heaters
HumidifiersIce Makers
Kegerators
Wine Coolers
Dryers
Washing Machines
Toaster Ovens
Compact Refrigerators

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Danby logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Danby.