If you have any questions about their products while shopping or using them, please feel free to reach out to the customer service team.
You can find contact information in both the Use and Care Manual and the Warranty File.
These documents provide detailed instructions on how to reach the customer service team for any assistance you may be searching for.
Customers may need to provide photos or videos for certain warranty claim cases.
Please contact them for free replacement of any missing parts or damage. You can expect a response within 24 hours for any issues.
A one-year limited warranty is provided starting from the date of purchase. Please download the warranty file for more information.
30-day warranty on glass table
1-year limited warranty
If you are having trouble contacting HOOOWOOO Furniture, submit a claim here.
The warranty covers defects in materials and craftsmanship and is valid solely for the original purchaser. To claim the warranty, the original sales receipt or record, including the purchase date, must be provided. This warranty is non-transferable.
The warranty does not cover any damage to the product resulting from commercial use, man-made damage, improper use, or natural disasters. Additionally, free parts are not included under this warranty.
Our claim assistance covers all HOOOWOOO Furniture products, including:
| Product name |
|---|
| Fire Pit Patio Sets |
| Patio Conversation Sets |
| Outdoor Lounge Furniture |
| Swivel-In Fire Pit Patio Sets |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of HOOOWOOO Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of HOOOWOOO Furniture.