You will get two-in-one benefits when you register your product as it is also considered to be eligible for warranty registration. An elaborate form is provided with your equipment location and product details.
New customers should create an account. The forms are different for customers, dealers, and international sales and services. Having an account opens up the door to accessing the spec sheets, manuals, and catalogs.
Hobart's standard warranty terms differ for export sales. In this case, the warranty period spans one year from the original installation date, with a maximum duration of eighteen months from the factory shipment date.
Hobart offers service plans tailored to organizations of all sizes, ranging from national chain restaurants and regional retailers to community hospitals and elementary schools. These service plans are categorized into three types: Hobart Care, Hobart Assurance, and Hobart Prosurance.
The customer service team eagerly anticipates your contact and is ready to assist with any questions or requirements you might have. Ensure that you have filled in all the details provided in the form.
A dedicated department is in place to address immediate (emergency) service or spare parts requirements.
During the warranty process, Hobart may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
1-year warranty on defects against material and workmanship
701 South Ridge Avenue,
Troy, Ohio-45373,
USA.
If you are having trouble contacting Hobart, submit a claim here.
ITW Food Equipment Group LLC ("ITW FEG") provides a warranty for new Hobart-branded products and certain other products sold by ITW FEG under different brand names, which explicitly refer to this warranty in their specifications or product documentation. This warranty covers the original end-user of the product when the product is installed within the United States. It protects against material and workmanship defects for a period of one year from the date of the original installation. The warranty period should not begin later than three months from the date of the initial delivery of the product to the common carrier by ITW FEG unless there is a prior written agreement with ITW FEG. ITW FEG's sole responsibility under this warranty is to repair or replace, at its discretion, including service and labor, all parts and components found to be defective and covered by this warranty. This warranty is subject to reasonable travel limitations and costs, which are periodically updated by ITW FEG.
Certain parts and components within the products, which are inherently expendable and require frequent replacement, are not included in this warranty. The Owner is solely responsible for any necessary repairs and replacements of these expendable parts, and the associated costs. This warranty is contingent upon ITW FEG being notified of any non-conformity covered by this warranty within thirty (30) days from when the Owner discovers it. This warranty does not extend to damage caused by fire, water, burglary, accidents, abuse, misuse, acts of nature, attempted repairs, or improper installation by unauthorized individuals. Additionally, failure to adhere to the usage, care, or maintenance instructions outlined in the Product's Instruction Manual or any other product documentation provided with the Product will automatically render this warranty void.
Our claim assistance covers all Hobart products, including:
| Product name |
|---|
| Mixers |
| Slicers |
| Food Processors |
| Dishwashers |
| Glasswashers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hobart logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hobart.