3 Simple Steps for Bose Warranty Claim

Step 1:

  • Reach out to Bose customer support to start your warranty claim.

  • Explain the issue clearly and follow any troubleshooting steps provided by the support team.

  • Submit any required forms, photos, or proof of purchase on time.

  • Depending on the issue, Bose may offer a repair, replacement, or return authorization.

Step 2:

  • Register your Bose product using the exact serial number.

  • The serial number is usually located on the bottom, back, packaging, or warranty card.

  • Complete the registration form with all required product details.

  • Products purchased directly from Bose can be returned to Bose, while third-party purchases must be returned to the original retailer.

Step 3:

  • Bose generally offers a 30-day return period, or 45 days for products bought from Bose retail stores.

  • You can return products by mail or in person at a Bose store.

  • Refunds are usually processed within 10 business days after Bose receives the returned item.

  • If troubleshooting does not solve the issue, Bose may repair or replace defective earphones, earbuds, or speakers under warranty.

Bose Warranty Period:

  • Bose provides a 1-year limited warranty on retail purchases, a 2-year limited warranty on portable PA products, and a 5-year limited warranty on passive, non-powered loudspeakers and aviation headsets

Real Experiences with Bose Warranty Claims:

Typical Processing Time: Most Bose warranty claims are usually processed within a few business days to 1–2 weeks, depending on product inspection and replacement availability.

Reason for Common Delays: Delays often happen due to missing proof of purchase, incorrect serial numbers, incomplete claim details, or shipping and inspection delays.

Helpful Tip to make the claim easier: Keep your purchase receipt, product serial number, and clear photos of the issue ready before contacting Bose support.

Required Documents for Your Bose Warranty Claims:

  • Proof of purchase or invoice

  • Product serial number

  • Product model details

  • Clear photos/videos of the issue

How to claim Bose Warranty

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Bose Contact Information:

Email Support

support@bose.com

Phone Number

+1-800-379-2073

Mon-Fri: 9am - 9pm, Sat: 9am - 7pm(ET)

Contact Address

The Mountain Rd Framingham,
MA-01701,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Bose warranty hassle-free.

Useful Links:

What is covered under the Bose Warranty?

Bose Corporation (Bose) grants a warranty against material and workmanship defects in your product when it is purchased directly from Bose or its authorized resellers.

What is NOT covered under the Bose Warranty?

Bose Warranty will not be applicable to:

  • Unauthorized repairs, alterations, or modifications
  • Abuse, accidental damage, or misuse
  • Routine wear and tear
  • Incorrect maintenance
  • External factors
  • Damage from commercial use

Bose Warranty FAQs

Does my Bose Home Official Site warranty cover headphones, earbuds, speakers, and soundbars?

Bose products such as Bose QuietComfort earbuds, Bose noise cancelling headphones, Bose SoundLink speakers, Bose TV speakers, Bose soundbars, aviation headsets, and wireless audio devices typically come with limited manufacturer warranty coverage against defects in materials and workmanship. If your Bose QuietComfort earbuds, Bose 700 headphones, Bose SoundLink Mini, or Bose smart soundbar develops a manufacturing issue during normal use, it may qualify for repair, replacement, or service evaluation. Our warranty assistance service helps simplify the claim process and guides customers through every support step.

How do I file a warranty claim for Bose headphones or earbuds?

To file a warranty claim for Bose earbuds, Bose QuietComfort headphones, Bose Sport Earbuds, Bose noise cancelling headphones 700, or Bose wireless earbuds, customers generally need proof of purchase, product serial number, and a description of the issue. Common concerns include charging failures, Bluetooth connectivity problems, sound imbalance, battery performance issues, or pairing errors. Our company helps customers prepare warranty claim documents and communicate effectively with Bose support.

Are Bose QuietComfort earbuds and headphones covered for battery issues?

Bose QuietComfort earbuds, Bose QuietComfort 35, Bose QuietComfort 35 II, Bose QC earbuds, and Bose wireless headphones may qualify for warranty support if they experience verified battery-related manufacturing defects such as failure to charge, rapid battery drain, or inconsistent power performance under normal usage conditions. Warranty eligibility depends on purchase date and product inspection. Our warranty assistance service helps determine the best claim path.

What should I do if my Bose SoundLink speaker stops working?

If your Bose SoundLink, Bose SoundLink Mini, Bose SoundLink Revolve, Bose SoundLink Micro, or Bose portable Bluetooth speaker stops powering on, loses Bluetooth connectivity, has charging issues, or experiences audio distortion, the product may qualify for warranty support if the issue is caused by manufacturing defects. Our support team helps customers review warranty coverage and submit service requests quickly.

Does Bose warranty cover soundbars and home audio systems?

Bose soundbars and home entertainment products such as the Bose Soundbar 700, Bose Smart Soundbar 300, Bose TV Speaker, Bose Home Speaker 500, Bose Bass Module 500, and Bose stereo systems may qualify for repair or replacement if they experience manufacturing defects affecting connectivity, sound performance, software function, or hardware reliability. Our warranty assistance service helps customers navigate support claims efficiently.

Can I get warranty support for Bose aviation headsets?

Bose aviation products including the Bose A20 aviation headset, Bose A30 aviation headset, Bose ProFlight Series 2, and Bose pilot headsets are typically covered under manufacturer warranty for verified defects related to audio performance, microphone issues, Bluetooth malfunction, or hardware failure during normal professional use. These premium products often require serial number verification and inspection. Our company assists customers with warranty claim documentation.

What if my Bose product has Bluetooth pairing or connectivity issues?

If your Bose wireless headphones, Bose Bluetooth earbuds, Bose speaker Bluetooth device, or Bose frames experience pairing failures, connection drops, or audio interruptions, warranty support may be available if troubleshooting confirms a hardware-related defect. Many connectivity issues can sometimes be resolved through software resets or firmware updates, and our support team helps customers identify whether repair or replacement is needed.

Does Bose warranty cover refurbished and outlet products?

Bose refurbished products and items purchased through the Bose outlet may include limited warranty coverage depending on the product category and seller terms. Products like Bose refurbished headphones, Bose outlet speakers, or certified refurbished soundbars may still qualify for repair or replacement if covered under the manufacturer’s warranty period. Our warranty assistance service helps customers verify eligibility.

Can Bose warranty support help with damaged charging cases or accessories?

Charging cases for Bose QuietComfort earbuds, power adapters, charging cables, and accessories may qualify for support if they fail due to manufacturing defects rather than accidental damage. If your Bose QC earbuds case stops charging or your accessory fails unexpectedly, our company helps review available warranty support options.

Can your company help with Bose warranty claims and product support?

Yes, our company provides warranty assistance services for Bose headphones, earbuds, speakers, soundbars, aviation headsets, and home audio systems. Whether you are dealing with Bose QuietComfort earbuds battery issues, Bose SoundLink speaker charging problems, Bose 700 connectivity failures, or soundbar performance concerns, we help organize claim documentation, review warranty eligibility, and streamline communication with support teams to make the Bose warranty process easier and stress-free.

Products of Bose:

Our complete claim assistance covers all Bose products, including:

Product name
Headphones
Bose QuietComfort Ultra Headphones
QuietComfort Ultra Earbuds + Headphones Set
Earbuds
Bose QuietComfort Earbuds
Bose Ultra Open Earbuds
Speakers
Bose SoundLink Home Bluetooth Speaker
Bose SoundLink Max Portable Speaker
Bose SoundLink Revolve+ II Bluetooth Speaker
Bose SoundLink Revolve+ II Bluetooth Speaker
Bose Music Amplifier
Bose Smart Soundbar
Bose TV Speaker
Bose Bass Module 700
Bose Smart Ultra Soundbar
Bose Surround Speakers 700

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bose logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bose.