Contact Bose support using the provided details below, their support representatives will guide you through the Bose warranty claim process. This may involve troubleshooting steps or providing additional information they require from you.
Follow their instructions on how to file a Bose warranty claim and make sure you submit the forms or evidence on time.
Depending on the nature of the issue, Bose support may authorize a return, provide a repair authorization, or offer an alternative solution.
Follow the instructions given by the support team regarding packaging, shipping, or visiting an authorized service center.
Register your Bose product with the exact serial number, proceed to the next step, and fill in the required info to register your product completely.
Find the product's serial number, which is usually located on the bottom or back of the device. You may also find it on the product packaging or the warranty card.
If you have purchased Bose products directly from Bose, you can return them to Bose. If the product was purchased from a third-party retailer, the return must be made to that retailer.
The return period for Bose products is 30 days from the date of purchase. If the product was purchased from a Bose retail store, the return period is 45 days.
It is possible to return a Bose product by post or in person at one of the company's stores. If the product is returned by post, a return label must be printed from the company's website.
Once the company receives the returned product, a refund will be processed within 10 business days, and the refund will be refunded to the same payment method that was used to purchase the item.
If your Bose earphones or earbuds have issues like no audio, poor sound, or delays, Bose will repair or replace them if troubleshooting fails. Similarly, for Bose speakers with problems like a looping white light or red ring, or issues after an update, Bose will repair or replace them after unsuccessful troubleshooting.
Bose provides a 1-year limited warranty on retail purchases, a 2-year limited warranty on portable PA products, and a 5-year limited warranty on passive, non-powered loudspeakers and aviation headsets
The Mountain Rd Framingham,
MA-01701,
USA.
If you are having trouble contacting Bose, submit a claim here.
Bose Corporation (Bose) grants a warranty against material and workmanship defects in your product when it is purchased directly from Bose or its authorized resellers.
Bose Warranty will not be applicable to:
Our claim assistance covers all Bose products, including:
Product name |
---|
Headphones |
Bose QuietComfort Ultra Headphones |
QuietComfort Ultra Earbuds + Headphones Set |
Earbuds |
Bose QuietComfort Earbuds |
Bose Ultra Open Earbuds |
Speakers |
Bose SoundLink Home Bluetooth Speaker |
Bose SoundLink Max Portable Speaker |
Bose SoundLink Revolve+ II Bluetooth Speaker |
Bose SoundLink Revolve+ II Bluetooth Speaker |
Bose Music Amplifier |
Bose Smart Soundbar |
Bose TV Speaker |
Bose Bass Module 700 |
Bose Smart Ultra Soundbar |
Bose Surround Speakers 700 |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bose logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bose.