Step 1:

  • Contact Bose support using the provided details below, their support representatives will guide you through the Bose warranty claim process. This may involve troubleshooting steps or providing additional information they require from you.

  • Follow their instructions on how to file a Bose warranty claim and make sure you submit the forms or evidence on time.

  • Depending on the nature of the issue, Bose support may authorize a return, provide a repair authorization, or offer an alternative solution.

  • Follow the instructions given by the support team regarding packaging, shipping, or visiting an authorized service center.

Step 2:

  • Register your Bose product with the exact serial number, proceed to the next step, and fill in the required info to register your product completely.

  • Find the product's serial number, which is usually located on the bottom or back of the device. You may also find it on the product packaging or the warranty card.

  • If you have purchased Bose products directly from Bose, you can return them to Bose. If the product was purchased from a third-party retailer, the return must be made to that retailer.

Step 3:

  • The return period for Bose products is 30 days from the date of purchase. If the product was purchased from a Bose retail store, the return period is 45 days.

  • It is possible to return a Bose product by post or in person at one of the company's stores. If the product is returned by post, a return label must be printed from the company's website.

  • Once the company receives the returned product, a refund will be processed within 10 business days, and the refund will be refunded to the same payment method that was used to purchase the item.

  • If your Bose earphones or earbuds have issues like no audio, poor sound, or delays, Bose will repair or replace them if troubleshooting fails. Similarly, for Bose speakers with problems like a looping white light or red ring, or issues after an update, Bose will repair or replace them after unsuccessful troubleshooting.

Bose Warranty Period:

  • Bose provides a 1-year limited warranty on retail purchases, a 2-year limited warranty on portable PA products, and a 5-year limited warranty on passive, non-powered loudspeakers and aviation headsets

Bose Contact Information:

Email Support

For further info, Kindly Get in touch with Bose via this email.

[email protected]

Phone Number

+1-800-379-2073

Mon-Fri: 9am - 9pm, Sat: 9am - 7pm(ET)

Contact Address

The Mountain Rd Framingham,
MA-01701,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Bose, submit a claim here.

What is covered under the Bose Warranty?

Bose Corporation (Bose) grants a warranty against material and workmanship defects in your product when it is purchased directly from Bose or its authorized resellers.

What is NOT covered under the Bose Warranty?

Bose Warranty will not be applicable to:

  • Unauthorized repairs, alterations, or modifications
  • Abuse, accidental damage, or misuse
  • Routine wear and tear
  • Incorrect maintenance
  • External factors
  • Damage from commercial use

Products of Bose:

Our claim assistance covers all Bose products, including:

Product name
Headphones
Bose QuietComfort Ultra Headphones
QuietComfort Ultra Earbuds + Headphones Set
Earbuds
Bose QuietComfort Earbuds
Bose Ultra Open Earbuds
Speakers
Bose SoundLink Home Bluetooth Speaker
Bose SoundLink Max Portable Speaker
Bose SoundLink Revolve+ II Bluetooth Speaker
Bose SoundLink Revolve+ II Bluetooth Speaker
Bose Music Amplifier
Bose Smart Soundbar
Bose TV Speaker
Bose Bass Module 700
Bose Smart Ultra Soundbar
Bose Surround Speakers 700

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bose logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bose.