• 30 Jun, 2023

Do you wanna claim Moen warranty? Here is the pathway,

3 Simple Steps for Moen Warranty Claim:

Step 1:

  • Registering yourself on their website will always help you in many ways including the claim. The team will regularly update you on the current offers, expert design trends and insights and exclusive product launch information.

  • All your personal details like name, email address and zip code along with phone type and number, street, city and state have to be provided in the respective field to create your Moen account.

Step 2:

  • Registering your product on their website is the first thing you should do after buying any Moen product. This will help you have all the data of your product in one place.

  • This can be done by providing your above-mentioned personal details followed by product information like model number, serial number and other details required for the purpose. Then you will have to confirm the registration.

  • You can always initiate any claim for your defective products through your Moen account or you can directly get in touch with their support to have immediate effect.

Step 3:

  • Moen provides their customers with excellent customer support that is diverse enough to handle each of the customer issues like queries, knowledge of the product, shipping, returns, claims and much more. They also have installation help videos, FAQ Pages, and Professional & Tradesman Literature Centre for the convenience of their customers.

  • Please fill out their contact form with necessary personal details along with your concern and product information. You must also include required photographs & proof of purchase. They believe photographs are worth more than a thousand words.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 8 AM - 7 PM (ET)

Contact Address

25300 Al Moen Dr,
North Olmsted,
Ohio, 44070, United States.

What is covered under the Moen Warranty?

All Moen products irrespective of size are manufactured with ultimate standards and workmanship. They always warrant to the original purchaser the promised warranty period will be defect-free by all means including material and craftsmanship. Any form of defect within the time frame will be evaluated when you provide their team with sufficient proof of purchase and normal utilization of the product. Then they will provide you with the required repair or replacement free of cost. You will have to approach them in the preferred manner to make the claim successful. This is where you will need the help of experts from Warranty Valet who are educated and trained about the ins and outs of the process of claiming a warranty.

  • 30-Day Return Policy.

  • 3-Year eBidet and eToilet Warranty.

  • 5-Year Limited Warranty For Faucets.

  • 10-Year Multi-Family Faucet Limited Warranty For Faucets.

  • 15-Year Limited Warranty For Sinks.

  • Lifetime Limited Warranty For Many Products.

What is NOT covered under the Moen Warranty?

Moen offers a Lifetime Limited warranty for many of their products. However, They have serious limitations of what is covered in the claim. Hence, Damages due to improper care, misuse, usage of alcohol or other organic solvents, installation error, use of cleaners containing abrasives, or operations performed by a contractor, service company, or yourself that are unauthorized, are excluded from this warranty. They will also not take charge for the labor charges and/or damage incurred in installation nor for any indirect, repair or replacement, losses, incidental or consequential damages, injury or costs of any nature relating to the product. This may also vary from one state to the other as there are differences in law and you also have specific rights in the claim which is constant.

About Moen

Established way back in 1956, Moen has become a dependable brand in America for its line of faucets and other fixtures. The company’s reputation for high-quality, long-lasting and creative design is unmatched. They cater to both residential and commercial needs of the market with a wide selection of products designed to the needs of its application. Their emphasis on simple installation, water efficiency, and dependable performance demonstrates their commitment to customer satisfaction.

Products of Moen

Bathroom Products Kitchen Products Smart Home

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Moen logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Moen.