Moen offers excellent customer support to address various issues, including product queries, shipping, returns, and warranty claims.
For added convenience, they provide installation help videos, FAQ pages, and a Professional and Tradesman Literature Center to assist customers effectively.
Registering your product on their website is the first thing you should do after buying any Moen product. This will help you have all the data of your product in one place.
This can be done by providing your above-mentioned personal details, followed by product information like model number, serial number, and other details required for the purpose. Then you will have to confirm the registration.
You can always initiate any Moen warranty claim for your defective products through your Moen account, or you can directly get in touch with their support to have immediate effect.
Customers who have purchased products from Moen's official website have a return period of thirty days of purchase, which is seventy days less than the return period for products received via Moen Plus.
Merchandise must be in an unused condition, suitable for sale, and in its original packaging, which should include the packing slip. If an item is incorrect or defective, any expenses related to shipping to the consumer will be reimbursed.
Moen provides a 3-year warranty on bidet and toilet products.
Moen offers limited warranties of 5, 10, or 15 years on select products.
Moen provides a lifetime limited warranty on certain products.
25300 Al Moen Dr,
North Olmsted, Ohio-44070,
USA.
Moen warranty policy applies to:
Moen warranty does not apply to:
Our claim assistance covers all Moen products, including:
Product name |
---|
Faucets |
Sink |
Tubs |
Bidets |
Shower |
Kitchen |
Smart Faucets |
Motion Control |
Laundry |
Shower and Spa |
Showerheads |
Tubs |
Shower |
Rods |
Rings |
Matte Black Diverter Spouts |
Sinks |
Drop-In |
Undermount Sinks |
Apron Front |
Granite |
Stainless |
Workstation |
Smart Sprinkler |
Controller |
Smart Wireless Soil |
Sensor |
Leak Detectors |
Smart Shower |
Sump Pump Monitor |
Motion Control |
Dispensers |
Air Gaps |
Mirrors |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Moen logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Moen.