3 Simple Steps for Hexclad Cookware Warranty Claim

Step 1:

• You can make the HexClad Cookware warranty claim by providing the essential details in the form specifically designed for warranty registration.

• The form contains the name, contact, and residential and purchase information.

• The warranty cannot be transferred and is applicable to the original customer or original recipient who received it as a gift with proof of purchase. 

Step 2:

• It is vital to note that the refund is provided excluding shipping charges to the original form of payment when the product is returned within thirty days.

• The standard period for return is 30 days from the date of purchase, but they have an extended return window policy for the holidays.

• Own packaging or materials supplied by your local courier must be used to ship your return.

• You should let them know right after you receive the damaged or defective product. In this kind of instance, paying shipping charges is HexClad's responsibility. 

Step 3:

• The customer support team is working round the clock to assist you. The help site provides optimal solutions to frequently asked questions. 

• Your valuable feedback serves as a crucial resource, enabling them to analyze and address your concerns more efficiently.

Hexclad Cookware Warranty Period:

• HexClad offers a lifetime warranty on cookware, a 1-year warranty on cutlery and mixing bowls, and a 30-day guarantee on wood products.