• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Atomos Monitors warranty claim assistance in one click!

3 Simple Steps for Atomos Monitors Warranty Claim:

Step 1:

  • In order to initiate the warranty procedure, a ticket should be submitted, which is on the support page. Before proceeding, you need to select from the topics provided. Moreover, the forms change in accordance with the topic you select.

  • Once the enrollment, which means opening an account, is done, Atomos will be able to send you feature upgrades, exclusive content, and your product warranty. It extends your warranty to 3 years from the one-year warranty period starting from the date of purchase on the official website.

Step 2:

  • You have the flexibility to conveniently download the latest AtomOS Firmware, Apps, User Manuals, Quick Start Guides, and more. The FAQs section is to give you a better understanding of the functions of the products.

  • Each product they manufacture comes with its unique manual, which you can easily access by clicking on it for a quick overview.

Step 3:

  • The Atomos support provides assistance across various categories, including supported devices, cloud studio, calibration, firmware, and more.

  • Our skilled warranty valet is prepared to handle the process of claiming your warranty, and we will notify you as soon as the job is completed.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support

compliance@atomos.com

For further info, Kindly Get in touch with them via this email.

Phone Number

03 9700 9100

Place a call to get more support for warranty claim

Contact Address

700 Swanston Street,
Carlton, VIC-3053,
Australia.

Useful Links:

What is covered under the Atomos Monitors Warranty?

The warranty coverage specifically addresses defects in workmanship. If, during the warranty period, the product is found to be defective, ATOMOS has the discretion to either replace the goods with equivalent ones, repair the goods, cover the cost of replacing the goods or acquiring equivalent ones, and cover the cost of having the goods repaired. The customer is required to inform ATOMOS in writing about any defects in the goods before the expiration of the specified warranty periods. It is important to note that this warranty is designed exclusively for the benefit of the original purchaser and is neither assignable nor transferable. In the case of repairs, all products must be sent to an authorized distributor, repair center, or agent designated by ATOMOS.

  • 1-year warranty for all products against defects in materials and workmanship

What is NOT covered under the Atomos Monitors Warranty?

The warranty explicitly excludes coverage for defects resulting from neglect, improper or negligent acts or omissions, attempts at repairs, tampering with or modification of the goods, connection to incompatible equipment or power sources, exposure to water or adverse weather conditions, exposure to magnetic fields or corrosive liquids or substances, and any form of physical damage.

About Atomos Monitors

Atomos Monitors is a pioneer in video technology. Over a decade ago, they revolutionized the field by integrating high-quality touchscreen monitors, removable storage, and Apple ProRes. This integration significantly enhanced the video quality captured by virtually any camera. For the first time, video creators could utilize the uncompressed output from their cameras and store it in Apple's professional and easily editable format. Headquartered in Melbourne, Australia, Atomos has a globally dispersed team and offices in the USA, Japan, China, the UK, and Germany, along with a widespread distribution partner network worldwide.

Products of Atomos Monitors

Ninja Ninja Ultra Button Bar Remotes Atomos Connect AtomX CFast Adaptor

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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