Step 1:

  • In order to initiate the Atomos Monitors warranty claim procedure, a ticket should be submitted, which is on the support page.

  • Before proceeding, you need to select from the topics provided. Moreover, the forms change in accordance with the topic you select.

  • Once the enrollment, which means opening an account, is done, Atomos will be able to send you feature upgrades, exclusive content, and your product warranty. 

  • It extends your warranty to 3 years from the one-year warranty period starting from the date of purchase on the official website.

Step 2:

  • You have the flexibility to conveniently download the latest AtomOS Firmware, Apps, User Manuals, Quick Start Guides, and more. The FAQs section is to give you a better understanding of the functions of the products.

  • Each product they manufacture comes with its unique manual, which you can easily access by clicking on it for a quick overview.

Step 3:

  • The Atomos Monitors support team provides assistance across various categories, including supported devices, cloud studio, calibration, firmware, and more.

  • During the warranty process, Atomos Monitors may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.

Atomos Monitors Warranty Period:

  • 1-year warranty for all products against defects in materials and workmanship

Atomos Monitors Contact Information:

Email Support

[email protected]

Phone Number

+61 03 9700 9100

Contact Address

700 Swanston Street,
Carlton, VIC 3053, Australia.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Atomos Monitors warranty hassle-free.

What is covered under the Atomos Monitors Warranty?

Atomos Monitors warranty will be applicable to:

  • Repair or replacement charges
  • The original purchaser
  • Material and workmanship defects

What is NOT covered under the Atomos Monitors Warranty?

Atomos Monitors warranty will not be applicable to:

  • Unauthorized repairs
  • Modifications
  • Improper use
  • Subsequent owners

Products of Atomos Monitors:

Our claim assistance covers all Atomos Monitors products, including:

Product name
Ninja
Ninja Ultra
Button Bar Remotes
Atomos Connect
AtomX CFast Adaptor

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Atomos Monitors logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Atomos Monitors.