Step 1:

  • Hansgrohe’s handy customer support maintains a contact form that you can use to contact them to make a Hansgrohe warranty claim or for any other issues.

  • You will have to explain your issue in detail along with your personal details like name, address, city, state, and zip code, along with your present contact number and email address.

  • Additionally, they maintain a separate page for brochures for each of their products. This can help you in knowing more about the product and its specifications.

  • During the warranty process, Hansgrohe may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 60 days, 1 year, 3 years, or 5 years.

Step 2:

  • You must have all the proof of purchase, like item number and installation date, along with photo proofs in hand while contacting them, as it helps them find every detail of your product on their side. 

  • After evaluating your issue, they will educate you on the further steps to complete the claim. You will have to deliver the product or the defective part to their place with a careful package.

Step 3:

  • Since Hansgrohe produces various products for both bathroom and kitchen products. They have dedicated warranty plans for each product with a specified warranty period.

  • Hansgrohe allows you to register yourself as a customer before buying any of their products with your basic details, like your name, occupation, and location details. 

Hansgrohe Warranty Period:

  • Hansgrohe offers a 1-year limited warranty on Hansgrohe products

  • Hansgrohe Rubbed Bronze, Matte Black, and Matte White Finishes come with a 3-year limited warranty

  • Hansgrohe provides a 5-year limited warranty

Hansgrohe Contact Information:

Email Support

[email protected]

Phone Number

+1-800-334-0455

8 AM - 7 PM (EST)

Contact Address

1492 Bluegrass Lakes Parkway,
Alpharetta, GA 30004, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Hansgrohe warranty hassle-free.

What is covered under the Hansgrohe Warranty?

Hansgrohe limited warranty covers:

  • Defects in workmanship and materials
  • Free repairs or replacements
  • Refund of the purchase price if preferred
  • The original purchasers
  • Normal installation, use, service, and maintenance

What is NOT covered under the Hansgrohe Warranty?

Hansgrohe limited warranty excludes:

  • Improper installation
  • Non-Hansgrohe materials and accessories
  • Labor, shipping, and installation costs
  • Products sold for display purposes
  • Improper installation

Products of Hansgrohe:

Our claim assistance covers all Hansgrohe products, including:

Product name
Kitchen Faucets
hansgrohe Talis S
hansgrohe Allegro E
hansgrohe Talis C
hansgrohe Joleena
hansgrohe Locarno
AXOR Citterio M
hansgrohe Zesis
Bathroom Faucets
hansgrohe Focus
AXOR Starck
AXOR Urquiola
hansgrohe Metris
hansgrohe Metropol Classic
Axor Uno
Axor My Edition
AXOR Suite Basins & Bathtub
hansgrohe Croma 100 Classic
hansgrohe Raindance Select S
hansgrohe Raindance Classic

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hansgrohe logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hansgrohe.