Step 1:

  • The warranty registration process consists of two categories to be completed: personal and product information. This registration is not for buyers who are not citizens of the USA and Canada.

  • Your name, email, phone number, address, product type, lid option, serial number, dealer's name, and date of purchase should be provided in the registration form.

Step 2:

  • The customer service center aims to bring smiles to clients' faces by delivering outstanding service and addressing the problems they encounter.

  • To your left, you can check the modes of contact with two phone numbers and a common email ID. The work timing varies for each category.

Step 3:

  • In certain states (or provinces in Canada), the exclusion or limitation of incidental or consequential damages may not be permitted, so this provision may not be applicable to you.

  • This warranty grants you specific legal rights that may vary from state to state (or province to province in Canada).

Green Mountain Grills Warranty Period:

  • 3-year limited warranty

Green Mountain Grills Contact Information:

Email Support

[email protected]

Phone Number

+1-800-603-3398

Sun-Wed: 10am - 3pm(PST)

Contact Address

316 California Ave, Suite 1065,
Reno, NV-89509,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Green Mountain Grills warranty hassle-free.

What is covered under the Green Mountain Grills Warranty?

The limited warranty extends to defects in workmanship and materials for three years from the date of the initial retail purchase. Throughout this period, GMG Products, LLC will, at its discretion, either replace or repair any defective Green Mountain grill returned by the original purchaser to them or one of their authorized dealers.

What is NOT covered under the Green Mountain Grills Warranty?

The warranty excludes issues arising from abuse, accidents, misuse, or electrical power problems. It also excludes cosmetic elements and components, such as paint and finishes, as well as uses not in line with the instruction manual and commercial use of the product.

Products of Green Mountain Grills:

Our claim assistance covers all Green Mountain Grills products, including:

Product name
Prime Grills
Choice Grills
Pellets
BBQ Rubs
Pizza Peel

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Green Mountain Grills logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Green Mountain Grills.