3 Simple Steps for GreatVacs Warranty Claim

Step 1:

• Customer support can be reached more quickly through email than through other means. Please note that GreatVacs has not implemented any registration methods for the products sold by them so far.

• While contacting them, it would be better if you have your name, order number, and the name of the product for inquiries. Returning products to the office address is not allowed and please use the email for the products to be returned.

Step 2:

• Instead of having a 30-day return policy like most of the brands, GreatVacs has a 61-day return policy for the products purchased on the official website only to make the customers satisfied.

• They are ready to refund your money fully and charges for handling, re-cleaning, re-boxing, or credit card fees are not taken into account. You have to pay the shipping charges when sending the product back to them.
  

Step 3:

• They aim to ship most orders on the same business day that the order is placed, and all orders are typically shipped within 24 hours. However, this timeframe does not include holidays and weekends.

• You are encouraged to delve into their website where you can find a wealth of additional information and resources to enrich your knowledge.

• During the warranty process, GreatVacs may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Each product has its own warranty time duration.
  

GreatVacs Warranty Period:

• 5-Year Warranty on Reconditioned Rainbow SRX 4 Speed Canister Vacuum, BARELY USED Genuine E2 BLACK E SERIES Rainbow Vacuum Cleaner, Reconditioned Kirby Avalir 2 With Genuine Tools Bags, Filter Queen MAJESTIC BLACK Vacuum Cleaner